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Salary: USD 161,500 - 218,500 / annual
Housecall Pro is seeking a Director of Procurement and Vendor Management to lead the company's technology procurement and vendor management function within Information Systems. This is a strategic leadership role responsible for driving technology sourcing, vendor partnerships, and operational efficiency across the organization.
In this role, you will oversee the end-to-end technology procurement lifecycle, including vendor selection, strategic sourcing, contract negotiations, purchasing approvals, vendor performance monitoring, and renewal management. You will partner closely with Information Systems, Security, Legal, Finance, and cross-functional business leaders to evaluate technology needs, identify vendor consolidation opportunities, and ensure purchasing decisions align with organizational priorities and long-term technology strategy.
Key responsibilities include:
- Developing and executing technology procurement and vendor management strategies that strengthen the technology ecosystem and support organizational growth
- Leading strategic sourcing, vendor evaluations, and competitive selection processes for software, SaaS, AI tools, cloud infrastructure, and communications platforms
- Directing complex vendor negotiations, including enterprise agreements, multi-year contracts, and renewals
- Establishing technology procurement policies, purchasing workflows, vendor onboarding standards, and approval processes
- Evaluating technology purchasing decisions and providing leadership with data-driven recommendations
- Overseeing vendor contract lifecycle management, including documentation, renewal planning, and service commitments
- Assessing technology utilization, forecasting software needs, and identifying opportunities for vendor consolidation
- Collaborating with Information Systems, Security, and Legal to establish vendor governance standards and third-party risk management
- Implementing and improving procurement and contract lifecycle management platforms
- Cultivating strategic vendor relationships, leading business reviews, and monitoring SLAs
You will bring a data-driven approach to vendor evaluations and contract negotiations while balancing operational efficiency with business agility. You will influence stakeholders across the organization, establish accountability for technology purchasing decisions, and serve as a trusted partner to technical and business leaders.
Housecall Pro helps home service professionals streamline their businesses through easy-to-use tools for scheduling, dispatching, payments, and more. The company supports over 50,000 businesses and has 2,000+ teammates across the globe, with headquarters in Denver and distributed teams across Brazil, Poland, the Philippines, Mexico, and beyond.
QUALIFICATIONS:
- 7+ years of experience in procurement, strategic sourcing, or vendor management, including at least 3 years negotiating technology, SaaS, or services contracts
- Experience negotiating multi-year software agreements and renewals
- Experience managing purchase order processes and working with a spend management platform or ERP system
- Experience reviewing contracts and partnering with Legal on renewal, liability, data protection, and termination terms
- Experience at a fast-growing company, including establishing procurement processes
- Proven experience driving team efficiency or output quality through strategic use of AI tools and automation
- Bachelor's degree preferred, or equivalent work experience
- Experience with contract lifecycle management tools, spend management platforms, and vendor pricing benchmarks (preferred)
- Experience with FinOps principles or procurement certifications such as CPSM (preferred)
SUCCESS FACTORS:
- Ability to align procurement decisions with business needs and priorities
- Strong communication skills and ability to influence cross-functional stakeholders
- Excellent negotiation and vendor relationship management skills
- Analytical mindset with ability to identify inefficiencies and improve processes
- Ability to navigate ambiguity and balance business needs with operational efficiency
- Collaborative approach to building relationships across teams
- Commitment to continuous improvement and operational excellence
- Personal resilience to learn from scratch and thrive in ambiguity
