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Airwallex is a unified payments and financial platform serving over 250,000 global businesses. The company is valued at $11 billion and backed by leading investors including Sequoia, Visa, Mastercard, and others.
You will lead Airwallex's Solutions Engineering organization across EMEA, driving technical go-to-market strategy and scaling a high-performing team of Solutions Engineers and Solutions Architects. This is a critical leadership role combining executive-level pre-sales technical solution design, end-to-end solution implementation, and post go-live commercial performance management for strategic clients.
Key responsibilities include:
- Lead, mentor, and scale high-performing EMEA Solutions Engineering teams, fostering technical excellence and customer obsession
- Develop and execute global vision and strategy for Solutions Engineering, aligned with sales and growth objectives
- Own technical sales strategy, empowering teams to deliver product demonstrations, proofs-of-concept, and sophisticated solution designs for complex customer challenges
- Partner with Sales, Product, and Engineering leadership as a key executive voice, influencing product roadmap and GTM strategy
- Implement scalable processes, playbooks, and best practices across pre-sales and implementation lifecycle (discovery, solutioning, RFP responses, implementation guidance)
- Represent Airwallex as a senior technical leader in customer meetings, industry events, and executive briefings, building trust with C-level stakeholders
The role is based in London with 3 days in office.
REQUIREMENTS:
- 3+ years in senior leadership capacity leading and scaling global or multi-regional Presales, Sales Engineering, or Solutions Architecture teams within EMEA
- 10+ years of experience in technical, client-facing roles with background in engineering, software development, or product
- Hands-on experience designing and delivering complex software solutions
- Strategic thinker with deep understanding of enterprise sales cycles, go-to-market motions, and positioning technical solutions to solve core business problems
- Excellence working with enterprise clients, understanding business goals, and translating needs into creative solutions built on API-driven platforms
- Outstanding executive communication and presentation skills; ability to articulate complex technical concepts to commercial and engineering audiences
- Strong knowledge of payments ecosystem, financial services, or Fintech (highly advantageous)
- Bachelor's degree in STEM discipline preferred (Computer Science, Engineering, etc.)
