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Salary: USD 383,120 - 439,280 / annual
Roblox is seeking a Director of Product for Payments and Wallet to own the end-to-end payments and wallet business on one of the world's largest user-generated platforms. The Payments and Wallet team manages how money moves on Roblox—from player payment methods through developer payouts and the underlying wallet infrastructure. This is a strategic, high-impact role that combines product leadership with P&L ownership.
In this role, you will:
- Own the complete product strategy and roadmap for payments and wallet, spanning consumer payment methods, developer/creator payouts, wallet platform infrastructure, risk management, and payment operations.
- Launch new banking and wallet products from conception to scale, building them into durable revenue streams.
- Own the P&L for the Payments and Wallet business, including revenue and margin targets, cost of payments, and investment tradeoffs.
- Build, lead, and grow a team of product managers, setting high standards for product craft, execution, and career development.
- Ensure operational excellence across risk operations and payment operations.
- Partner with Finance, Legal, Compliance, Risk, and Business Development to expand international payment coverage and launch products meeting regulatory requirements in each market.
- Establish strategy for payments risk and fraud management, balancing authorization rates and user experience against loss, chargeback, and compliance exposure.
- Represent the Payments and Wallet business to Roblox executive leadership and external partners (processors, banking partners, payment networks).
This role is based in San Mateo, CA with a hybrid arrangement (Tuesday–Thursday in office) and reports to the Senior Director of Product, Monetization and Payments.
REQUIREMENTS:
- 10+ years of product management experience, including 3+ years leading and growing product teams.
- Proven track record launching a banking, wallet, or financial product from 0 to 1 and scaling it into a meaningful business.
- Direct P&L ownership with demonstrated results driving revenue and managing cost structure for a product line.
- Experience building and scaling global payments products, including work with processors, banking partners, alternative payment methods, and cross-border money movement.
- Risk management and fraud expertise, including chargebacks, authorization optimization, KYC/AML, and regulatory compliance in financial products.
- Technical approach: comfort going deep on platform and implementation details; ability to partner with engineering on scalable, extensible architecture.
- Data-driven approach: proficiency identifying, defining, tracking, and acting on metrics that move a financial business; familiarity with experimentation and A/B testing.
- Strong written and verbal communication skills: ability to convey strategy, priorities, and tradeoffs to executives; ability to produce clear, detailed product specifications.
- Bachelor's degree or equivalent experience in a technical, business, or related field.
- Entrepreneurial mindset: propose ambitious ideas and build them without waiting for permission.
- Comfortable operating with incomplete information and making decisions.
- Rigorous about risk without being slowed by it; know where to hold the line and where to move fast.
- Strong collaborator who can align Engineering, Finance, Legal, and Business Development behind a single plan.
- Hands-on, creative, data-obsessed, and detail-oriented.
