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Flare is an identity-first cyber threat intelligence company recognized as a Thriving Place to Work by Culture 100 Awards. The company monitors the dark and clear web to uncover exposed identities and other high-risk external threats before cybercriminals can exploit them.
As Director of People & Culture, you will be a strategic business partner responsible for translating P&C strategy into day-to-day practice. You will report to the VP of People & Culture and serve as the HR Business Partner (HRBP) to managers and directors across the organization. Your responsibilities include owning policies, performance cycle administration and reporting, role framework management, compliance, and leading and coaching the People & Culture Coordinator.
The role is split between strategic work (approximately 30%) and operational execution (approximately 70%). Strategic work includes contributing to the operating plan, key P&C projects, and providing strategic HRBP support to managers. Operational work involves running and continuously improving people processes that support Flare's hypergrowth environment.
Key responsibilities:
- Contribute to the operating plan and cross-functional initiatives in partnership with the VP of People & Culture
- Advise and coach people managers and directors on team dynamics, performance, development, and organizational change
- Draft, update, and roll out People & Culture programs and frameworks with clear communication and adoption tracking
- Maintain policies, filings, and documentation compliant across Canada, the US, and the UK, working with legal counsel and external partners
- Manage performance cycles and related tooling to create valuable alignment moments
- Maintain and evolve job architecture, role definitions, and leveling frameworks
- Oversee, guide, and coach the P&C Coordinator across HRIS, payroll, benefits, recruiting, onboarding, office management, events, and employee support
This is a hands-on role where you will shape strategy in the morning and draft the policy that makes it real in the afternoon. You must be excited about rolling up your sleeves, finding better ways to solve recurring problems, and building systems while the organization evolves in real time.
REQUIREMENTS:
- 7+ years of experience in HR/P&C, including significant experience as an HRBP or HR generalist in a fast-paced environment
- Experience advising and coaching managers and directors with credibility and judgment to give honest advice and hold your ground respectfully
- Strong working knowledge of employment legislation and HR compliance, ideally across multiple jurisdictions (Canada, US, UK)
- Experience drafting and implementing programs and frameworks that have meaningful impact on how people perform, grow, learn, and embody cultural norms
- Experience running performance management processes and developing/maintaining role or career frameworks
- Experience leading, delegating to, and coaching team members
- Exceptional written and spoken communication skills for different audiences, from individual contributors to executives, and with external providers and partners
- High degree of trustworthiness and autonomy; you own work end-to-end, follow up proactively, and carry problems to resolution
- Exceptional attention to detail and rigor with consistent track record of high-quality output
- Systems-builder's instinct: when something breaks or repeats, you fix the process, not just the symptom
- Comfort being both strategic and hands-on in a small team where everyone's contribution is visible and valued
- Fanatically ethical and trustworthy with confidential information, with high standard of accuracy and integrity
- Montreal-based and proficient in both French and English to collaborate with internal and external partners
IDEAL TO HAVE:
- Experience at a hypergrowth SaaS or tech company
- Experience with payroll or benefits administration in multiple jurisdictions (Canada, US, UK)
- Experience contributing to an annual operating plan or leading cross-functional projects
- Experience with HRIS and performance tools (BambooHR and Lattice are assets)
- Experience handling performance and development matters, including sensitive or complex cases
- Experience managing HR compliance aspects
- Experience in event planning and/or office management
- High level of comfort with using technology and automation to streamline administrative work
