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Director of North America Operations

Pattern Group - Lehi, UT, United States - Hybrid - posted 2026-07-21

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Pattern is a fast-growing ecommerce acceleration platform that helps global brands optimize and automate their presence across 60+ marketplaces (Amazon, Walmart, Target, eBay, Tmall, TikTok Shop, JD, Mercado Libre, and others). The company leverages proprietary technology, AI, and 66+ trillion data points to drive profitable revenue growth through advertising optimization, content management, logistics, pricing, forecasting, and customer service automation. As Director of Facilities & Workplace Operations, you will lead the strategy, operations, and optimization of Pattern's physical workplace environment across its offices. This is a people-management role overseeing the facilities function to ensure offices are safe, efficient, scalable, and aligned with employee experience goals while supporting the company's rapid growth trajectory. Key responsibilities include: - Developing and executing workplace strategy aligned with company culture and growth plans - Managing day-to-day facilities operations, vendor relationships, and maintenance - Optimizing space utilization, cost efficiency, and employee experience - Ensuring compliance with safety, health, and regulatory standards - Planning for scalability as the company expands - Collaborating with HR, Finance, and leadership on workplace initiatives - Managing facilities budget and capital projects Pattern has been recognized by Deloitte as one of the fastest-growing tech companies in North America, by Inc. as one of the best-led companies, and by Newsweek as one of the Global Most Loved Workplaces. The company prioritizes employee experience and maintains a strong culture of innovation and execution.

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