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Salary: USD 175,000 - 0 / annual
Nitra is building an AI-native healthcare operating system to help doctors manage their practices more efficiently. The company was founded by unicorn founders with successful exits and is backed by leading VCs including Andreessen Horowitz and NEA. The team includes veterans from American Express, Citi, PayPal, Plaid, Bloomberg, Meta, and Mastercard.
As Director of Marketplace, you will own the commercial execution and operational scaling of NitraMart, Nitra's healthcare marketplace. This is a zero-to-one role where you will build the marketplace function from the ground up, establishing processes, infrastructure, and team structure to support rapid growth.
Key responsibilities include:
- Leading commercial execution of NitraMart, overseeing sales, account management, and customer acquisition to drive marketplace growth and retention
- Building and scaling marketplace operations by identifying workflow gaps, establishing repeatable processes, and creating the operational infrastructure needed to support growth
- Managing vendor relationships with distributors and pharmaceutical partners, serving as a key point of contact to resolve operational challenges and expand product availability
- Using data and analytics to evaluate marketplace performance, identify bottlenecks, and make informed decisions about merchandising, pricing, and focus areas
- Partnering with product and engineering teams to automate manual workflows and modernize legacy healthcare operations
- Leading cross-functional execution with internal teams to align commercial priorities, vendor needs, and customer requirements
- Establishing processes, operating rhythms, and team structure to support the marketplace's next stage of growth
You will report to leadership and work closely with founders and executive teams across Nitra. The role operates in a fast-moving startup environment with high expectations for excellence, ownership, and results.
Requirements:
- Healthcare industry experience: background in healthcare, pharmaceuticals, medical distribution, medical supplies, or related healthcare business; familiarity with how healthcare products are sourced, sold, distributed, and managed
- Commercial and operational leadership: experience spanning sales, account management, and operations; demonstrated ability to grow a business while building supporting infrastructure
- Zero-to-one experience: track record of building, launching, or scaling a new business, function, or operating model; comfort working through ambiguity and solving problems where established processes don't exist
- Operational rigor: strong process-building skills and ability to identify inefficiencies, establish workflows, and improve execution across complex operations
- Data-driven decision-making: comfortable working with analytics and using data to evaluate business performance and identify opportunities
- Technology and automation mindset: interest in modernizing legacy healthcare workflows and partnering with technical teams to build efficient, technology-enabled operations
- Hands-on leadership: ability to operate at both strategic and execution levels, setting direction while remaining close to operational details
- Entrepreneurial mindset: resourceful, adaptable, and comfortable taking ownership in a fast-moving startup environment
