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Salary: USD 175,000 - 0 / annual
Nitra is building an AI-native healthcare operating system to help doctors manage their practices more efficiently. The company was founded by unicorn founders and is backed by leading VCs including Andreessen Horowitz and NEA. Nitra is scaling rapidly toward unicorn status with a team drawn from American Express, Citi, PayPal, Plaid, Bloomberg, Meta, and Mastercard.
As Director of Marketplace, you will lead the commercial execution and operational scaling of NitraMart, Nitra's healthcare marketplace. This is a zero-to-one role where you will own the full lifecycle of marketplace growth, from vendor relationships and customer acquisition to operational infrastructure and performance optimization.
Key responsibilities include:
- Owning the go-to-market strategy and commercial execution for NitraMart, driving customer acquisition, engagement, retention, and marketplace growth
- Building and scaling operational infrastructure by identifying workflow gaps, establishing repeatable processes, and creating systems to support a growing marketplace
- Managing vendor, distributor, and pharmaceutical partner relationships as a key point of contact, resolving operational challenges and expanding product availability
- Using data and analytics to evaluate marketplace performance, identify bottlenecks, and make informed decisions on merchandising, pricing, and focus areas
- Driving automation and efficiency by partnering with product and engineering teams to modernize legacy workflows and improve scalability
- Taking ownership of new initiatives and working through ambiguous problems in an evolving business where processes are still being built
- Leading cross-functional execution with internal teams to align commercial priorities, vendor needs, and customer requirements
- Establishing the processes, operating rhythms, and team structure needed to support NitraMart's next stage of growth
The role reports to the Chief of Staff to the Chairman and collaborates daily with leadership teams across Nitra and sister company Jericho Security. Nitra maintains a hybrid work policy with four days in-office and Wednesdays as work-from-home.
Qualifications:
- Healthcare industry experience: background in healthcare, pharmaceuticals, medical distribution, medical supplies, or related healthcare business; familiarity with how healthcare products are sourced, sold, distributed, and managed
- Commercial and operational leadership: experience spanning sales, account management, and operations; demonstrated ability to grow a business while building infrastructure to support that growth
- Zero-to-one experience: track record of building, launching, or scaling a new business, function, or operating model; experience working through ambiguity and solving problems where established processes didn't exist
- Operational rigor: strong process-building skills and ability to identify inefficiencies, establish workflows, and improve execution across complex operations
- Data-driven decision-making: comfort working with analytics and using data to evaluate business performance and identify opportunities
- Technology and automation mindset: interest in modernizing legacy healthcare workflows and partnering with product and engineering teams to build efficient, technology-enabled operations
- Hands-on leadership: ability to operate at both strategic and execution levels, setting direction while remaining close to operational details
- Entrepreneurial mindset: resourceful, adaptable, and comfortable taking ownership in a fast-moving startup environment
