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Director of M&A Integration 

ServiceNow - Santa Clara, CA, United States - Hybrid - posted 2026-09-29

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Salary: USD 219,600 - 343,150 / annual

ServiceNow seeks an experienced Director of M&A Integration to lead all phases of post-acquisition integration with strategic and operational focus. This role is responsible for managing multiple integration efforts simultaneously while ensuring deal value drivers are realized. Key Responsibilities: - Lead post-acquisition integration ensuring value realization objectives are met, including integration strategy development, planning, execution, and performance management - Set integration strategy aligning the acquisition thesis, value drivers, and operational priorities - Partner with business and functional stakeholders to develop value realization and operational integration plans and lead execution management - Establish governance to ensure effective planning and execution of the integration program, including the ability to influence without direct authority - Oversee integration cost development - Monitor and ensure day-to-day delivery of key strategic and financial objectives of acquisitions through the M&A scorecard process - Continually incorporate lessons learned and contribute to the continual improvement of the integration process, including playbooks and tools The ideal candidate must have significant experience in M&A integration and a proven track record of success. Excellent communication skills and the ability to build relationships with key stakeholders are essential. This is a results-oriented leadership role requiring strategic mindset and the ability to make real impact. Requirements: - 10+ years leading M&A integration across complex deal types (MBA and consulting experience a plus) - Strategic leader who can convert strategy into executable plans that realize value - Proven leadership of complex integrations in global and product-led organizations - Strong executive presence and communications with track record of influencing senior executives - Command of M&A frameworks, processes, and tools

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