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Director of IT & Network

Moove - Phoenix, AZ, United States - In-office

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Moove AV is building autonomous vehicle fleet management and commercialization infrastructure. This Director of IT & Network role owns the company's complete technology infrastructure—from depot and office networks to employee identity, devices, and systems—across multiple markets and time zones. You will set strategy, standards, and architecture for the Network & IT function and lead the team delivering it. Your first direct report is the IT Systems Administrator who handles day-to-day employee support, hardware lifecycle, identity administration, and IT automation. You will define their priorities, review work, and grow the team as Moove expands. Key responsibilities include: **Strategy & Leadership:** Define the Network & IT roadmap, standards, and architecture aligned with operational and market-expansion plans. Lead and coach the IT Systems Administrator, building out the team as the business grows. Own IT and network budgets (hardware, software licenses, connectivity, vendor contracts). Select and manage vendors, carriers, MSPs, and integrators to service levels. Report on IT service, network performance, security posture, and spend to leadership. **Network & Site Infrastructure:** Design, deploy, and operate LAN, WAN, Wi-Fi, firewall, and VPN infrastructure across depots, offices, and new market sites. Lead network buildout for new sites from requirements and ISP circuits through installation, testing, and handover. Ensure reliable, monitored, and redundant connectivity for autonomous vehicle depot operations. Establish network monitoring, alerting, capacity planning, and incident response. Partner with Facilities and Engineering on low-voltage cabling, physical security systems, and site technology. **Identity, Security & Compliance:** Own identity and access architecture including JumpCloud, SSO, MFA, and role-based access standards. Set endpoint management and device security standards for macOS, Windows, ChromeOS, and mobile devices. Define access review, offboarding, and data-retention controls with People, Legal, and Security. Lead IT incident response and maintain backup, recovery, and business continuity plans. **Employee IT, Systems & Automation:** Set service levels and processes for employee support, onboarding, and offboarding across markets and time zones. Oversee hardware lifecycle from procurement through retirement, including inventory accuracy. Direct the IT automation roadmap, including integrations between Deel, JumpCloud, Google Workspace, Slack, and Jira. Approve and review changes affecting employee access or business operations. Administer and govern core business applications and license footprint. This is a hands-on leadership role based on-site in Phoenix, with travel to other Moove sites as needed. **Requirements:** - At least 10 years of experience in IT infrastructure, networking, or IT operations, including at least 3 years leading an IT or network function or team - Hands-on experience designing and operating enterprise networks: switching, routing, Wi-Fi, firewalls, VPN, and SD-WAN or multi-site WAN - Experience building out network and IT infrastructure for new sites or locations, including ISP and vendor coordination - Experience owning an identity platform such as JumpCloud, Okta, or Microsoft Entra ID, including SSO, MFA, and role-based access design - Experience administering Google Workspace or Microsoft 365 at the organizational level - Experience setting endpoint management and device security standards - Experience managing IT and network budgets, vendor selection, and contract negotiation - Working knowledge of IT automation and APIs, enough to set direction for and review scripted integrations - Clear written and verbal communication with executives, technical staff, and non-technical employees - Ability to work on-site in Phoenix and travel to other Moove sites as needed - Valid driver's license and acceptable driving history (required for company business) **Nice to Have:** - Experience with JumpCloud, Deel, Slack, Jira, or Asana - Experience supporting industrial, logistics, fleet, or vehicle depot environments - Experience with Azure or AWS networking and cloud identity - Experience supporting employees across multiple countries and time zones - Experience with SOC 2, ISO 27001, or similar security frameworks - Networking or security certifications such as CCNP, CISCP, or equivalent - Experience in a growing company where IT processes and systems are still being established

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