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Salary: USD 190,000 - 240,000 / annual
Zūm is transforming student mobility through its Connected Mobility Experience (CMX) platform, serving over 6,500 schools in the $50 billion student transportation market. The company has been recognized by Fast Company, CNBC, and the World Economic Forum, and is backed by top-tier investors including Sequoia Capital, GIC, TPG, and SoftBank.
As Director of Driver (Supply) Growth, you will lead the strategic planning and execution of driver acquisition and staffing across all Zūm yard locations. This is a high-visibility role requiring exceptional leadership, analytical rigor, and cross-functional collaboration in a fast-paced, dynamic environment.
Key Responsibilities:
- Develop and execute a comprehensive strategy for scaling driver acquisition (CDL, non-CDL, and bus attendants) across all yard locations
- Forecast staffing needs for peak (back-to-school) and non-peak periods, managing hiring campaigns within budget constraints
- Own the complete driver lifecycle from recruitment through onboarding, ensuring proper vetting, credentialing, and training to Zūm standards
- Develop and track KPIs for driver growth initiatives, providing regular visibility and reporting to leadership
- Conduct competitive analysis at national and market levels to position Zūm as the most desirable employer for school bus drivers
- Partner with Operations, Finance, Recruiting, HR, Safety, and Training teams to align driver growth with company objectives and reduce acquisition costs
- Work with local safety and training teams to standardize and enhance the training and certification process
Required Qualifications:
- Master's degree in statistics, HR, mathematics, economics, or MBA
- 10+ years of domain experience, including leading a workforce planning team across partner sub-teams
- Demonstrated experience managing complex, multi-stakeholder problems with visible and hidden risks, roadblocks, and conflicting constraints
- Experience supporting and influencing senior executives
- Experience setting technical requirements for process automation
- Strong analytical and problem-solving skills with expertise in data analysis and inferential statistical application
- Excellent attention to detail and ability to dive deep into data
- Strong interpersonal and communication skills for engaging senior leaders and cross-functional colleagues
- Ability to thrive in dynamic, ambiguous environments by combining analytical rigor with sound judgment
