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Salary: USD 215,000 - 245,000 / annual
Twin Health is seeking a Director, Medicare Advantage Strategy to serve as the company's internal expert on the Medicare Advantage population, ecosystem, and market. Twin Health uses AI Digital Twin technology to help people improve and prevent chronic metabolic diseases like type 2 diabetes and obesity. The company has raised over $100 million, including a $53 million Series E in 2025, and is backed by leading venture firms including Sequoia, Sofina, and Temasek.
In this role, you will be Twin's subject matter expert on Medicare Advantage, bringing deep knowledge of MA members, health plans, care models, market dynamics, and industry best practices. You will develop a continuously evolving understanding of the MA member—including health needs, motivations, technology comfort, accessibility needs, care-seeking behaviors, social needs, engagement barriers, and expectations. You will advise Product, Design, Clinical, and Operations teams on how Twin's member experience and care model should evolve for the Medicare population.
Key responsibilities include partnering with the Medicare Advantage Product Lead to shape the end-to-end MA member journey and pressure-test product strategy; monitoring changes in the MA market, CMS policy, health plan priorities, and competitive offerings; bringing expertise across MA domains including member experience, Stars and quality, CAHPS, supplemental benefits, care management, health equity, risk adjustment, utilization, retention, and plan economics; partnering with Commercial and Product Marketing to strengthen Twin's MA value proposition; building and maintaining Twin's internal MA knowledge base; establishing relationships with external experts and stakeholders; representing Twin externally as a Medicare Advantage thought leader; and identifying new opportunities for Twin within Medicare Advantage.
You will work closely with Product, Clinical, Operations, Commercial, Marketing, and executive leadership to help shape Twin's Medicare Advantage strategy and member experience. This is an ideal role for someone with significant time in Medicare Advantage who wants to use that expertise to help build a differentiated, technology- and AI-enabled model of metabolic care for the Medicare population.
REQUIREMENTS:
- 10+ years of experience in Medicare Advantage, Medicare, managed care, or closely related healthcare roles, with significant direct exposure to MA
- Deep understanding of the Medicare population and the practical realities of engaging and caring for older adults and other Medicare beneficiaries
- Strong understanding of how Medicare Advantage plans operate, make decisions, measure performance, and evaluate partners and solutions
- Working expertise across multiple dimensions of Medicare Advantage, such as Stars, CAHPS/member experience, clinical programs, care management, supplemental benefits, risk adjustment, health equity, retention, and regulatory requirements
- Comfortable moving beyond explaining how Medicare Advantage works to helping design what a better Medicare experience should look like
- Strong communicator who can represent Twin credibly with senior health plan leaders, customers, partners, industry experts, and external audiences
- Experience presenting to executive audiences and ideally speaking at industry events, panels, conferences, webinars, or other external forums
- Must be authorized to work for any employer in the U.S.; visa sponsorship not available
