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OpenGov is seeking a Director of Human Resources to lead HR operations in Pune, India, reporting to the global Chief Administrative Officer. This is a strategic, locally-led role where you will set the vision and operating rhythm for how OpenGov supports its India-based employees while maintaining alignment with global HR strategy and standards.
You will serve as the senior HR voice in Pune, translating company-wide priorities into practices suited to the local market and acting as the connective tissue between India leadership and the global People Team.
Key Responsibilities:
- Lead and develop the Pune HR team across HR Business Partnering, HR Operations, and Talent Enablement, setting priorities and ensuring consistent, high-quality delivery
- Act as a trusted strategic advisor to Pune business leadership, aligning local HR priorities with global business objectives while strengthening team performance, culture, and retention
- Partner closely with US HR leadership and HR Centers of Excellence to adapt global programs for the India market without losing consistency
- Champion an AI-native culture within the Pune HR team and across the business, redesigning how teams work
- Own India-specific HR compliance, ensuring practices meet local labor law while reflecting OpenGov's global standards
- Lead organizational design, re-org, and change management efforts, including acquisition integration work
- Drive local execution of HR programs including performance management, compensation and benefit cycles, engagement surveys, and talent enablement initiatives
- Use HR data and metrics to identify local trends and opportunities, bringing insights back to global HR leadership
- Serve as the primary escalation point for complex employee relations matters in Pune, partnering with Legal and global HR as needed
- Build strong, trust-based relationships across India and US stakeholders to keep HR operations and communication seamless across time zones
About OpenGov:
OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform. The company is headquartered in San Francisco with offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune, and employs 800+ people globally.
Requirements:
- Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent work experience
- 10+ years of progressive HR experience, with demonstrated experience leading HR Business Partnering, HR Operations, or Talent Enablement functions
- Experience managing or closely partnering with HR teams across multiple regions, including the US
- Strong knowledge of Indian labor law and compliance, with working familiarity with US employment practices
- Proven ability to lead and develop a team of HR professionals across multiple disciplines
- Excellent judgment and communication skills, with the ability to influence senior stakeholders without direct authority
- High professional standards and a strong customer experience mentality with an energetic, positive attitude; ability to quickly build partnerships, relationships, and trust
- Experience using AI-native tools to redesign workflows and improve efficiency
- Experience in high-growth SaaS or technology-driven organizations preferred
