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Salary: USD 187,000 - 257,000 / annual
1Password is a market-leading enterprise password manager and Unified Access Management platform trusted by over 180,000 businesses, from Fortune 100 companies to innovative AI firms. The company has surpassed $400M in ARR and has been named to the Forbes Cloud 100 for four consecutive years.
As Director, Global Field Sales Operations, you will partner with Sales and Revenue Operations leadership to run the operating rhythm of a global sales organization serving SMB through Enterprise customers across multiple regions. This is a people-management role reporting to the Vice President, Revenue Operations.
Key responsibilities include:
- Partner with Sales leaders to set quarterly priorities, align hiring plans and trade-offs, and create recovery plans when teams fall behind
- Establish consistent global standards for forecast calls, pipeline reviews, and quarterly business reviews
- Develop independent forecasts for each team, lead large-deal reviews, and turn insights into clear decisions
- Improve sales productivity through stronger coverage, faster ramping, and effective support from solution engineering and Privileged Access specialists
- Lead the use of AI in forecasting and pipeline work, helping managers reinvest time saved into selling and coaching
- Run annual planning with Sales Strategy, Planning, and Enablement so teams begin each year with clear territories and quotas
- Lead and develop a high-performing global field sales operations team
1Password emphasizes a human-centric approach to security and is actively integrating AI across its go-to-market function. The company expects team members to become power users of AI tools to work smarter and move faster. The role is remote within the US or Canada, though all go-to-market roles require in-person onboarding in Toronto. Leadership roles can expect to travel approximately once per month on average, including department offsites, quarterly meetings, and customer events across Canada, USA, and EMEA.
The company culture prioritizes collaboration, transparent communication, receptiveness to feedback, and alignment with core values: keep it simple, lead with honesty, and put people first. The work is demanding, the pace is fast, and the company seeks proven experts who are highly adaptable, thrive in ambiguity, are curious, and deliver results.
REQUIREMENTS:
- 8+ years of experience in sales operations, revenue operations, or sales strategy and operations within B2B software, including 3+ years leading teams
- Deep experience with sales forecasting, pipeline management, sales process, and operating rhythms across multiple segments
- Experience leading annual planning, territory design, quota setting, and in-year adjustments
- Experience supporting sales organizations across multiple regions, including EMEA
- Ability to build trusted relationships with senior Sales leaders, communicate clearly, and influence decisions using sound judgment and data
- Experience hiring, developing, and coaching strong sales or revenue operations leaders
- Experience using Salesforce and AI to improve forecasting, pipeline management, or sales productivity