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Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, a platform enabling organizations in physical operations—agriculture, construction, field services, transportation, manufacturing—to harness IoT data for actionable insights and operational improvement. The company helps digitally transform industries representing over 40% of global GDP.
As Director of Field Onboarding, you will lead and scale Samsara's onboarding and ramping programs for Sales, Customer Success, and Renewals teams. This strategic role focuses on accelerating time to productivity and ensuring every new hire has the knowledge, skills, and confidence to deliver exceptional results.
Key responsibilities include:
- Leading and scaling onboarding programs across Sales, Customer Success, and Renewals to drive accelerated ramp and improve performance outcomes
- Partnering closely with Sales, RevOps, Product Marketing, and Enablement to align programs with business goals
- Defining and operationalizing a global onboarding and ramping strategy, including standardizing curriculum, processes, and tools for repeatability and scale
- Tracking and reporting on key program KPIs such as ramp time, attainment during ramp, onboarding completion, and engagement metrics
- Identifying and mitigating program risks, proactively addressing roadblocks to execution
- Establishing a center of excellence for onboarding with a continuous improvement mindset
- Championing and embedding Samsara's cultural principles as the company scales globally
- Hiring, developing, and leading an inclusive, engaged, high-performing team
You will serve as a strategic partner to GTM leadership and cross-functional stakeholders, requiring strong bias for action, program management excellence, and proven track record of leading teams in fast-paced environments. This is a highly visible role with real-world impact on industries that power the global economy.
