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Salary: USD 94,302 - 140,875 / annual
Parts Town, a rapidly growing distributor of restaurant equipment, HVAC, and residential appliance parts, seeks a Director of Distributor & Marketplace Partnerships to lead strategic relationships with online resellers, digital distributors, marketplace operators, and eCommerce platforms.
In this highly visible individual contributor role, you will serve as the executive relationship owner for key digital accounts and strategic partners. Your primary focus is driving revenue growth by identifying new partnership opportunities, leading digital integration initiatives, and creating scalable programs that improve customer acquisition, catalog expansion, transaction volume, and operational efficiency.
Key responsibilities include:
- Developing and executing strategic account plans for online reseller and marketplace partners
- Building executive-level relationships with owners, executives, eCommerce leaders, and digital operations teams
- Identifying opportunities to increase sales, assortment expansion, digital adoption, and customer acquisition
- Leading business reviews and growth planning sessions with strategic partners
- Driving integration initiatives involving APIs, EDI, punchout solutions, catalog syndication, inventory visibility, and order automation
- Partnering with Product Information Management, IT, Digital Commerce, Marketing, and Customer Experience teams to improve partner performance
- Developing joint growth strategies focused on assortment expansion, conversion improvement, and customer retention
- Monitoring marketplace trends, digital commerce innovations, and competitive developments
- Identifying new marketplace opportunities and emerging digital channels
- Leading negotiations for strategic agreements and partnership initiatives
- Acting as the voice of digital partners within Parts Town to improve systems, processes, and customer experience
- Representing Parts Town at industry conferences, eCommerce forums, technology events, and partner meetings
Required qualifications: 8+ years of experience in eCommerce, marketplace partnerships, strategic sales, business development, or digital channel management; strong understanding of online reseller business models, marketplaces, and digital commerce ecosystems; experience managing enterprise-level partnerships and strategic accounts; familiarity with API integrations, EDI transactions, product content syndication, inventory management, and order automation workflows; proven ability to influence executive stakeholders and build long-term strategic relationships; exceptional communication, presentation, finance, and negotiation skills; ability to lead cross-functional initiatives without direct authority; proficiency in English; quality high-speed internet connection at home.
Bonus qualifications include experience in HVAC, industrial distribution, MRO, OEM parts, or adjacent industries; knowledge of marketplace platforms and digital commerce technologies; experience with ERP, PIM, OMS, CRM, and eCommerce platforms; familiarity with B2B eCommerce, contractor purchasing workflows, and procurement systems; understanding of channel conflict management and omnichannel strategies; bachelor's degree.
Parts Town offers a comprehensive benefits package including health, dental, and vision insurance; 401(k) with match; employee assistance programs; paid time off, sick time, holidays, and parental leave; professional development; quarterly profit-sharing bonus; remote work schedule; team appreciation events; volunteer opportunities; monthly IT stipend; casual dress code; and on-demand pay options.
