SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Napster is seeking an experienced Director of Commercial Enablement & Messaging to lead the translation of product strategy, product marketing, and go-to-market inputs into clear, practical commercial enablement for sellers and partner sellers globally. This is a hands-on, strategic role reporting to the Global VP of Commercial Enablement.
You will own the critical translation layer between strategy and field execution. Your core responsibilities include: translating complex product information into clear commercial narratives; building and maintaining sales plays, pitch narratives, battlecards, product briefs, FAQs, objection handling materials, competitive positioning, and launch kits; creating differentiated enablement for direct sales, channel partners, resellers, and strategic partners; owning commercial messaging and field-readiness programs for major product launches; ensuring sellers understand what to sell, who to sell it to, how to position it, and what to show; collaborating closely with Product Marketing, Partner Marketing, Product, Engineering, Sales, Partnerships, and Technical Enablement teams to translate complex information into simple, usable content; leveraging AI tools extensively to accelerate research, drafting, content creation, repurposing, and enablement workflows; building repeatable AI-assisted processes for creating and maintaining commercial content at scale; maintaining strong QA standards across messaging, factual accuracy, product claims, pricing, and terminology; ensuring outdated or inconsistent content is identified and corrected quickly; creating scalable systems for managing commercial enablement assets globally; gathering seller and partner feedback to continuously improve content and programs; and supporting training, launches, events, sales kickoffs, partner programs, and executive communications.
Napster builds embodied, multimodal AI agents designed to engage employees and customers through video presence, voice, and text. The company was founded on the principle of democratizing access—first to music in 1999, now to expertise in the AI era. You will be working in a fast-moving AI-first environment where products, positioning, and market dynamics evolve quickly.
Success in this role means sellers and partners can quickly understand and position new products; every major launch has a clear commercial enablement plan; messaging is accurate and consistent across commercial teams; enablement content is current, easy to find, and easy to use; AI tools are embedded into workflows to increase speed and scale; QA standards remain high even as the organization moves quickly; commercial teams spend less time creating their own materials and more time selling; and feedback from sellers and partners is reflected rapidly in updated messaging and enablement.
REQUIREMENTS:
- 15+ years of experience across commercial enablement, sales enablement, product marketing, GTM enablement, partner enablement, or B2B technology marketing
- Strong track record of building commercial messaging and enablement for enterprise technology companies
- Experience working in AI, SaaS, cloud, enterprise software, or other fast-moving technology environments
- Strong understanding of AI companies, AI products, and how emerging technology translates into customer value
- Extensive experience using modern AI tools to improve productivity, research, writing, content development, and enablement workflows
- Excellent writing, editing, and storytelling skills
- Strong ability to simplify complex technical concepts without losing accuracy
- Proven experience building sales plays, pitch content, competitive materials, launch kits, training, and partner-facing enablement
- Exceptional attention to detail and strong QA mindset
- Ability to move quickly without compromising quality
- Strong judgment around messaging, product claims, consistency, and commercial relevance
- Experience working across Product, Product Marketing, Partner Marketing, Sales, Partnerships, and Engineering
- Strong stakeholder-management skills and ability to navigate competing priorities
- Ability to manage multiple launches and workstreams simultaneously
- Strong commercial instincts and understanding of how sellers use content in customer conversations
- Highly proactive, hands-on, and self-directed working style
- Flexibility across European and U.S. time zones (global role)
