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OpenLoop is seeking a Director of Channel Partnerships for Health Systems to lead the expansion and growth of hospital and health system partnerships. This is a high-visibility, high-ownership role responsible for the full lifecycle of health system relationships that currently drive the majority of OpenLoop's patient volume.
Key responsibilities include owning the expansion motion within existing health system accounts by identifying and onboarding additional departments, service lines, and hospital campuses. You will build and execute a cross-sell strategy to introduce OpenLoop's full wellness portfolio (metabolic health & weight management, sleep, remote patient monitoring) into accounts currently using only the medical nutrition therapy program. You will maintain per-account expansion targets and implement conversion plans.
You will build and lead a Provider Engagement team as the business scales, overseeing all referring provider accounts directly and through team members. You will own the design and maintenance of standardized monthly reporting packages for health system partners, including expansion and cross-product referral metrics. All internal and external reporting for health system partners falls under your purview.
Additionally, you will lead Quarterly Business Reviews and recurring operational check-ins with key partners, identify and resolve customer issues including patient and provider complaints, and design tactics to drive incremental referral growth across existing accounts.
OpenLoop is a telehealth support solutions company founded by Dr. Jon Lensing and Christian Williams, operating in all 50 states with a flat organizational structure emphasizing autonomy, competence, and belonging.
