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ChowNow is a leading off-premise restaurant technology platform serving thousands of independent restaurants across North America. The company processes $1B+ in gross food sales annually and has saved restaurant partners over $700M in third-party commission fees through its white-label ordering solutions, demand network integrations (Google, Yelp, Apple, Snap), and diner-friendly marketplace.
As Director of Business Development, you will identify, develop, and close strategic partnerships that expand ChowNow's revenue, customer base, and reach across the restaurant tech ecosystem. This is a complex, senior individual contributor role reporting directly to the VP of Partnerships with no direct reports.
Key responsibilities include:
- Designing and owning a scalable partner discovery and evaluation framework
- Identifying and evaluating new strategic partnership opportunities
- Managing commercial deal-making from initial conversation through market launch
- Building feedback loops with cross-functional stakeholders (Sales, Product, Marketing, Legal, Finance, Data, Engineering, Customer Support)
- Driving partnerships that unlock new revenue, customer acquisition, and product capabilities
- Traveling periodically to industry conferences, partner locations, and ChowNow's Los Angeles headquarters
You will thrive in ambiguity, excel at structuring undefined problems, and balance new partner identification with market awareness. The role requires deep understanding of the restaurant technology ecosystem and ability to forge lasting internal and external relationships. You're mission-driven around helping independent restaurants succeed in the digital economy and can navigate complex stakeholder environments to drive strategic outcomes.
