SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Dandy is transforming the dental industry through technology, building an operating system for dental practices globally. As a Digital Dentistry Trainer, you will be central to delivering world-class onboarding and ongoing support to new dental practices adopting Dandy's digital solutions.
You will lead engaging training sessions—both virtual and in-person—guiding practices through Dandy's onboarding program and building confidence in digital dentistry adoption. Your responsibilities include demonstrating best practices in intraoral scanning and digital workflows, offering hands-on coaching during live sessions, and taking ownership of each practice launch to ensure key milestones are achieved from day one.
Beyond initial onboarding, you'll serve as a trusted coach to practices post-launch, helping them refine workflows and overcome adoption barriers. You'll monitor early scan quality, deliver constructive feedback to drive technique improvement, conduct First Case Monitoring sessions, and identify gaps in product usage to offer targeted follow-up. You'll collaborate with Customer Success, Product, and Support teams to share insights and continuously improve the customer journey. This role includes up to 20% travel for in-practice training and support.
You'll be responsible for managing multiple trainings, follow-ups, and customer touchpoints while recognizing early wins and celebrating progress to build practice confidence and momentum.
REQUIREMENTS:
- Experience training on digital dental platforms or clinical technologies in a practice environment (iTero or Trios strongly preferred)
- Hands-on knowledge of intraoral scanning and digital dental workflows
- Excellent teaching and facilitation skills—able to simplify technical concepts and drive behavioral change
- Clear, confident communicator with outstanding virtual presentation and interpersonal skills
- Customer-first mindset—empathetic, patient, and skilled at building trust remotely
- Highly organized and accountable, with a track record of owning outcomes and follow-through
- Quick learner, tech-savvy, and adaptable in fast-paced environments
- Persuasive and supportive coach, skilled in encouraging behavior change and driving adoption
