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Fetcherr is an AI-driven platform that transforms market complexity into measurable profit growth through proprietary demand prediction and real-time decision intelligence. The company has achieved 96% forecast accuracy and delivers an average 7% profit uplift for customers including Delta, Virgin Atlantic, WestJet, and Azul.
As DevOps Team Lead, you will lead the platform engineering transformation as Fetcherr scales into new verticals and markets. Your core responsibilities include building and growing a high-performing DevOps team while architecting a Kubernetes-native, self-service infrastructure platform.
Key ownership areas:
Self-Service Enablement: Design and implement secure, automated pathways that empower cross-functional R&D teams to accelerate development while maintaining organizational standards and safety.
Architectural Modularization: Evolve the current infrastructure into a decoupled, scalable architecture supporting rapid iteration and independent service lifecycles across the platform.
Unified Infrastructure Management: Establish an "Everything as Code" strategy, treating infrastructure, policy, and configuration with the same rigor as application software.
Proactive Reliability: Foster operational excellence through robust observability, clear Service Level Objectives, and a culture of safety-first operations.
Success metrics include reducing deployment lead times by 30% within 6 months, increasing self-service adoption by 50% among R&D teams, and achieving 99.9% uptime for core services. By 12 months, you'll have scaled the Platform Engineering team into an autonomous, high-performing unit that sets the standard for engineering excellence across the company.
You lead by empowering rather than directing—providing context and autonomy while holding teams accountable. You build learning-oriented teams through data-driven retrospectives and blameless postmortems. You remain hands-on enough to earn technical trust and make critical architectural decisions. You prioritize sustainable delivery over burnout-inducing sprints, and you maintain non-negotiable standards around testing, code review, observability, and production-first deployment.
