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Encord is a universal data layer for AI that helps 300+ AI teams train and run models on the right data. The platform indexes, curates, annotates, and evaluates data across the full AI lifecycle, from development through production. Trusted by Woven by Toyota, AXA, UiPath, Zipline, and others, Encord is a 100+ person team that has raised $60M in Series C funding.
As a DevOps Engineer, you'll join the platform engineering team in San Francisco, embedded with squads building and operating Encord's core infrastructure. You'll ensure the platform is performant, reliable, observable, and scalable, driving a culture of automation, performance, and resilience.
Key responsibilities include:
- Own and continuously improve CI/CD deployment pipelines; partner with developers to review infrastructure changes, streamline release processes, and champion DevOps best practices across engineering.
- Design, deploy, and maintain cloud infrastructure on GCP and AWS; manage Kubernetes clusters, networking, and storage at petabyte scale using infrastructure-as-code.
- Drive developer productivity by building and reviewing automation and internal tooling; eliminate manual toil across the engineering group.
- Profile and optimize services handling large-scale data pipelines; perform capacity planning for storage and compute-intensive workloads.
- Define and own SLIs/SLOs/SLAs for critical services; build alerting, runbooks, and incident response processes; lead postmortems with a blameless culture.
- Instrument services with distributed tracing, logging, and metrics (Prometheus, Grafana, OpenTelemetry, GCP Dashboards); build infrastructure and ensure every service is observable before production.
Required experience: 4–5 years of hands-on DevOps, platform engineering, or SRE in production environments. Strong experience with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), Kubernetes, cloud environments (GCP/AWS), and observability fundamentals. Solid understanding of networking, operating systems, and database technologies.
The company offers competitive salary and equity, strong in-person culture (4-5 days/week in North Beach loft office), flexible PTO, annual learning budget, 18 paid vacation days, health/dental/vision insurance, and opportunities for growth in a hyper-growth startup.
