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Gong is seeking a Developer Experience (DevEx) Team Lead to lead the team responsible for platforms, tooling, and workflows that power the engineering organization. You will help hundreds of engineers build, test, deploy, and operate software more efficiently by removing friction from the software development lifecycle.
In this leadership role, you will shape technical direction, grow a high-performing team, and drive initiatives that improve engineering productivity across the company. Key responsibilities include:
**Developer Experience Platform**: Drive the evolution of Gong's internal developer platform, enabling self-service capabilities across local development, CI/CD, testing, deployment, and observability.
**Team Leadership & AI Adoption**: Lead, mentor, and grow a team of platform and software engineers while driving the adoption of AI-powered development tools that accelerate engineering productivity at scale.
**Engineering Productivity**: Own the reliability and scalability of CI/CD systems, improve software delivery workflows, and partner with Infrastructure, Security, AI Enablement, and R&D leadership to continuously raise engineering effectiveness.
You will remove bottlenecks across the software development lifecycle by building scalable platforms, automation, and self-service solutions. You'll evaluate, operationalize, and scale emerging AI capabilities while ensuring they are adopted safely and effectively.
Required qualifications include 5+ years of engineering management experience leading highly technical teams in Developer Experience, Platform Engineering, or Infrastructure. You should have a strong software engineering background with experience building cloud-native, distributed systems, ideally using Java and/or Python. An AI-first mindset with hands-on experience evaluating and integrating AI-powered developer tools is essential. Deep expertise in modern software delivery, CI/CD ecosystems, developer platforms, automation, observability, and GitOps practices is required. You should build strong partnerships across engineering organizations and influence technical direction through collaboration and a customer-first approach to developer experience.
Gong operates on a flexible hybrid work model, combining working from home, on the go, or at the office.
