SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Nuvo is transforming the $11 trillion B2B commerce and payments market by bringing business-to-business commerce online. While consumer commerce has been revolutionized by companies like Shopify and Stripe, B2B commerce—three times larger—still relies on outdated methods like paper forms, PDFs, emails, faxes, and spreadsheets. Nuvo works with tens of thousands of businesses including AutoZone, Nestle, Coca-Cola, and Fender, and is scaling to serve millions.
As a Deployment Strategist, you will sit at the center of Nuvo's most critical customer engagements. This is a high-impact, execution-heavy role that blends customer strategy, product thinking, business operations, and technical problem-solving. You will own the success of complex customer deployments from initial conversation through production launch, expansion, and outcomes.
Key responsibilities include:
- Own success of Nuvo's most complex customer deployments and ensure they are operationally effective and adopted in practice
- Spend significant time onsite with customers (25–50% travel), building deep relationships to identify critical problems and unblock deployments
- Partner closely with Engineering, Product, and Business teams to integrate customer data, diagnose adoption bottlenecks, and translate field learnings into product and business directions
- Build and deliver demos and proofs of concept to validate new use cases and support expansion into new areas
- Enable customers to go live and ensure they thrive in Nuvo's ecosystem
- Deeply understand and advocate for customers' most pressing needs across the company
- Identify bottlenecks to platform-wide adoption and work with engineering and product teams to solve them
This is a foundational role to help build out Nuvo's deployed engineering organization. You will work alongside creative engineers and product designers, immersing yourself deeply in customer workflows and working directly with data, engineering, business, and AI leaders at complex enterprises.
REQUIREMENTS:
- Deep curiosity and analytical mindset with strong product intuition and interest in how real users and organizations operate
- Comfort working with data (SQL and BI tools) and technical systems; no production coding required, but technical curiosity and willingness to learn necessary tools
- Experience operating in high-stakes environments and staying effective under pressure
- Ability to align multiple stakeholders around concrete action plans
- Ability to leverage data and systems to understand adoption and usage, measure impact, and translate findings to accelerate deployments
- Willingness to travel and embed with customers (25–50%), especially during critical deployment phases
- Motivation to deeply understand Nuvo's strategy and platform to help accelerate the mission to bring trade online globally
- Office-first working style; company operates in-person in NYC and SF Monday-Friday
