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Mixpanel is a leading product intelligence and analytics platform trusted by over 29,000 companies. The Delivery Engineer team owns post-sales onboarding and data health for customers, driving data trust and helping embed Mixpanel into customers' data stacks.
As a Delivery Engineer, you will be on the front lines with clients as they integrate Mixpanel into their core product development processes. You will lay the foundation for customer adoption and value realization by delivering world-class, on-time, value-oriented onboarding experiences. Working with comprehensive project management knowledge, a consultative approach, and expertise in the analytics space, you will lead clients' first experience with Mixpanel as they incorporate product analytics into their data ecosystem. You will serve as the expert consultant on data and ecosystem matters, and as Mixpanel and customers iterate on agentic integrations, you will own ensuring customers can build, assemble context, and integrate AI workflows.
Key responsibilities include:
- Own onboarding and data health for strategic and high-value clients, including ongoing enhancements to data quality and tech stack integration
- Align with pre-sales teams and consult with prospects/clients to define business goals and metrics guiding data architecture and project outcomes
- Engage with customers' engineering, product management, and marketing teams on technical onboarding, deployment optimization, and data trust improvement
- Deliver technical services ranging from data architecture consultations to adoption and change management best practices
- Leverage modern data architecture expertise to create scalable data governance practices and data trust, including optimization and re-implementation projects
- Successfully execute deliverables while balancing project timelines, scope creep, and unanticipated issues
- Collaborate with technical and solutions partners on data optimization and onboarding projects
- Be a technical sponsor for internal engagements with product and engineering teams to prioritize tasks from clients
- Build AI automations to help customers manage data at scale
- Consult with customers on integrating agentic workflows with Mixpanel data
Requirements:
- Comfortable with data querying, modeling, and transforming in at least one core tool (SQL, dbt, Python, Business Intelligence tools, Product Analytics tools, etc.)
- Familiar with databases and cloud data warehouses (Google Cloud, Amazon Redshift, Microsoft Azure, etc.)
- Familiar with product analytics implementation methods (SDKs, Customer Data Platforms, Event Streaming, Reverse ETL, etc.)
- Familiar with analytics best practices across business segments and verticals
- Able to manage complex projects with assorted client stakeholders, working across teams and departments to execute real change while managing scope and timelines
- Has embedded AI into workflows and is familiar with using MCP servers, building new skills, setting context, and can credibly consult customers about AI/data strategy
- Experience in customer success, client-facing professional services, consulting, or technical project management roles
- Excellent written, analytical, and communication skills
- Strong process and/or project delivery discipline
- Eager to learn new technologies and adapt to evolving customer needs
