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Horizon3.ai is a fast-growing, remote-first cybersecurity company that delivers autonomous pentesting and security assessment operations at scale. The NodeZero platform helps organizations proactively identify and fix exploitable attack vectors before criminals exploit them, serving customers from small institutions to Global 100 enterprises.
The Deal Desk Manager will manage order processes and support deal desk activities across the APJ (Asia-Pacific-Japan) region, reporting to the Senior Manager of Global Deal Desk in the US. This is a hands-on operational role requiring strong cross-functional collaboration with Sales, Finance, Legal, and Provisioning teams.
Key Responsibilities:
- Process and manage sales orders with accuracy and timeliness
- Review and approve sales deals to ensure compliance with company policies
- Ensure regional compliance across Singapore, Australia, Japan, and India (including GST and tax requirements)
- Manage multi-currency pricing and quote-to-cash workflows (SGD, AUD, JPY, NZD, USD)
- Handle cross-border withholding tax (WHT) knowledge, including DTAA and tax residency forms for Asian enterprise buyers
- Coordinate with Finance and Provisioning teams on billing setup, multi-currency handling, and software provisioning
- Collaborate with Legal using Streamline AI tool for contract reviews, routing, and approvals
- Maintain and update sales order records in CRM systems
- Develop and implement process efficiency initiatives
- Provide training and support to the sales team on order management and deal desk processes
- Resolve issues related to sales orders and deal approvals
- Own RFP and Vendor Risk Assessment (VRA) coordination and submission for APJ compliance
- Serve as liaison between APJ Sales, Global Finance, and Legal teams
Requirements:
- Bachelor's degree in Business, Marketing, or related field
- 3 to 5 years of experience in Deal Desk, Revenue Operations, or Order Management roles
- Proficiency in CRM systems (e.g., Salesforce), Quote-to-Cash platforms, and relevant sales/AI tools
- Strong analytical skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities in a fast-paced environment
- Knowledge of regional tax compliance, GST, and cross-border withholding tax requirements preferred
Compensation: Salary determined based on location, qualifications, experience, and relevant skills. Eligible for equity package (stock options). Benefits include health, vision, dental care, flexible vacation, and generous parental leave.
