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Delinea is seeking a Data Governance Analyst to join its Mexico City office (hybrid: Tuesday–Thursday on-site at Reforma). This execution-focused role sits within an AI-first operating model where automation handles detection and matching at scale, and the Analyst reviews AI-flagged findings, conducts hands-on research, and makes or recommends final changes to Salesforce.
Key responsibilities include:
**Account Hierarchy & Data Quality**: Execute day-to-day maintenance and updates of account hierarchy relationships in Salesforce, with particular focus on US Federal, Strategic, and Enterprise accounts. Investigate and resolve flagged duplicate account and contact records using data-quality tooling (Openprise, Validity/DemandTools, Cloudingo). Research and validate parent-child account relationships to maintain a single, accurate source-of-truth customer hierarchy. Maintain clear, audit-ready documentation for every hierarchy change and deduplication action, consistent with IPO-readiness data control standards.
**OFAC & Sanctions Screening**: Perform OFAC/sanctions screening on in-process deals and channel-sourced opportunities in line with established procedures. Complete screening early in the opportunity management process and always before booking. Escalate flagged matches promptly to the Manager and Legal/Compliance. Research and validate new account creation requests in Salesforce, confirming correct placement within the customer hierarchy before account creation. Meet established SLAs for account research and creation turnaround time. Flag ambiguous, high-risk, or unclear account creation requests to the Manager for review.
**AI-First Tooling & Continuous Improvement**: Use AI and automation tools for detection, matching, and research; review and validate AI-flagged findings before making or recommending changes to transactional systems. Provide feedback on tooling accuracy and performance to support continuous improvement of the AI-first operating model. Identify recurring data quality issues or process gaps and recommend improvements to the Manager.
Required qualifications: 1–3 years of experience in data governance, data quality, or Salesforce data operations. Direct, hands-on experience with the Salesforce account/contact data model. Familiarity with data quality/deduplication tooling preferred. Basic familiarity with OFAC/sanctions screening processes, or strong ability to quickly learn compliance-driven workflows. Detail-oriented and comfortable operating within SLAs and a controls-oriented environment. Demonstrated interest in applying AI/automation tools to data quality or operations workflows. Fluent English required; based in Mexico City. Bachelor's degree required.
