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Salary: USD 98,000 - 174,000 / annual
Cloudflare is seeking a Data Center Network Operations Engineer to maintain and optimize its global network infrastructure spanning 330+ cities across 125+ countries. In this hybrid role, you will collaborate with Site Reliability Engineering (SRE), Network Engineering, and Network Deployment teams to ensure operational availability of Cloudflare's data center environments. You will work with hardware vendors, data center providers, network providers, and ISPs to manage infrastructure deployment, maintenance, and improvement.
Key responsibilities include:
- Collaborating with internal teams to create documentation and manage remote contractors for data center tasks across global locations
- Maintaining data center environment operational availability and supporting 24/7 on-call rotation
- Leveraging AI tools to automate repetitive operational tasks, accelerate documentation, and speed up troubleshooting and root-cause analysis
- Creating and maintaining documentation, standard operating procedures (SOPs), and management of operations procedures (MOPs)
- Supporting and configuring network infrastructure as required
- Providing feedback to internal teams to support internal tools and external vendor partnerships
- Seeking opportunities to introduce cutting-edge technology and automation solutions for improved deployment and maintenance capabilities
- Assisting with definition, documentation, and implementation of consistent processes across all regions
- Limited travel as needed
This is a highly visible position requiring deep technical understanding of data center infrastructure, physical networking, and basic data analysis and project management skills. You will thrive in a hypergrowth engineering environment with excellent technical and communication skills, able to navigate challenges across time zones and cultures.
**Requirements:**
- Minimum 4 years of Linux systems administration experience
- Experience with Juniper, Cisco, and DWDM network equipment
- Experience managing and instructing remote contractors
- Familiarity with work required to stand up infrastructure in remote colocation facilities
- Experience running and improving operational processes, including automation tooling, in rapidly changing environments
- Familiarity with day-to-day data center operations tasks (deployment, migration, decommissioning, etc.)
- Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) using tools such as JIRA
- Ability to participate in shared on-call rotation for 24/7 operational availability
**Desirable experience:**
- Bachelor's degree in engineering, computer science, or MIS
- Direct experience executing complex data center/infrastructure projects
- Previous experience installing/maintaining data center infrastructure and DCIM tools
- Strong verbal and written communication skills, problem-solving, attention to detail, and interpersonal skills
- Proactive with proven ability to learn fast and execute on multiple tasks simultaneously
- Proficiency with Microsoft Excel and Google Sheets
- Multi-lingual; experience working with infrastructure in multiple countries
- Comfortable with remote "lights-out" and out-of-band access to data center resources
- Linux certifications (RHCSA, etc.)
- Network certifications (CCNA, JNCIA, or higher)
- Configuration management systems (Saltstack, Chef, Puppet, Ansible)
- Scripting or software development experience in Bash, Python, or Go-lang
- Familiarity with load balancing and reverse proxies (Nginx, Varnish, HAProxy, Apache)
- Experience working within a large-scale SaaS vendor
