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FalconX is a digital assets prime brokerage platform backed by leading investors including Accel, American Express, GIC, B Capital, Coinbase Ventures, Fidelity, Flybridge, Lightspeed, and Tiger Global. The company operates at the intersection of traditional finance and cryptocurrency, providing institutional clients with trading, credit, custody, and structured products for digital assets. FalconX Ltd is licensed by the Malta Financial Services Authority as a Crypto-Asset Service Provider and operates offices across San Mateo, Chicago, New York, Bengaluru, Malta, London, and Singapore.
The Customer Due Diligence Associate will be part of the Compliance Department, reporting to the Chief Compliance Officer and Group's Chief Legal and Compliance Officer. This role is critical to FalconX Ltd's compliance function, which is responsible for identifying, quantifying, and mitigating compliance risks while ensuring regulatory adherence to AML, CFT, sanctions, and other EU and Malta requirements.
Key Responsibilities:
- Lead customer due diligence refresh cycles for existing clients onboarded to Malta and UK entities
- Review and maintain customer due diligence files, ensuring documents are current and transactions align with customer profiles
- Conduct enhanced due diligence (EDD) for high-risk clients
- Monitor for sanctions, adverse media, and politically exposed persons (PEPs), maintaining monitoring lists per regulatory requirements
- Discount and document rationale for hits identified during sanctions, adverse media, or PEP screening
- Assist with financial instrument testing for new tokens and conduct sanctions screening
- Coordinate EDD committee meetings, record minutes, document action items, and follow up with stakeholders
- Review and respond to inbound due diligence requests from partners
- Conduct due diligence on banks, liquidity providers, and other counterparties
- Analyze complex transactions, due diligence documentation, and customer financial statements
- Assess transaction monitoring system alerts to determine alignment with expected customer activity
- Provide guidance on due diligence and screening processes to internal stakeholders
- Assist in training staff and Level 1 Operations within the India team
- Extract data and contribute to development of automated data extraction processes
- Support compilation of Board and regulatory reports, including data extraction and regulatory information requests
- Respond to regulator and auditor information requests; support thematic reviews
- Support Malta/EU Financial Crime Compliance with AML risk control projects and management reporting
Success Factors:
- Perform well under pressure with strong written and verbal communication skills
- Proactively identify and implement productivity enhancements through process optimization and technology
- Use AI tools to enhance productivity
- Collaborate effectively with Institutional Coverage, Sales, Business Operations, Product, Engineering, Group Compliance, and Legal teams
- Serve as active member of FalconX's global compliance network
- Adapt to shifting priorities and provide extended coverage during colleague absences
- Demonstrate flexibility in working hours to support global follow-the-sun operations across time zones
Requirements:
- 2 to 3 years of experience in compliance, ideally within a crypto asset service provider, financial institution, consultancy firm, or regulatory body
- Familiarity with crypto, investment, or banking sector operations (advantageous)
- Relevant qualification in financial services or compliance (required)
- Strong verbal and written communication skills, sound judgment, and analytical abilities
- Strong follow-up skills and ability to communicate clearly and promptly
- Team player with genuine interest in digital assets and blockchain technology
- Enthusiasm for continuous learning and willingness to explore new frontiers in technology and compliance
