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Pattern is seeking a Creative Quality Assurance specialist to join its Creative QA team in Pune. In this role, you will conduct detailed inspections of Amazon and marketplace creative assets—including A+ Content, Image Stacks, and product imagery—to ensure all materials meet Pattern's quality standards before going live. You will be instrumental in keeping campaigns and projects moving internally by catching copy errors, image inconsistencies, and compliance issues that could otherwise cost listings sales or trigger takedowns. You will also play an active role in developing and refining the inspection process itself.
Core Responsibilities:
- Run detailed QA on Amazon A+ Content and Image Stack modules, cross-referencing Figma design files against content sheets (copy docs, Google Sheets, PDFs)
- Ensure all projects are delivered on time, within scope, and with correct stakeholder approvals
- Verify that all pertinent details needed for material creation are provided and complete before production begins
- Verify copy accuracy—headlines, bullets, claims, and brand voice—is consistent across every module and product variant
- Audit images against hero/reference product photos to catch AI-generation errors, color mismatches, cropping issues, and packaging inaccuracies
- Check file naming conventions and SKU counts across shared drive folders to confirm content is production-ready
- Follow up with appropriate channels when mistakes are found or details are incomplete
- Log and prioritize QA findings with clear severity ratings and specific, actionable feedback for designers and copywriters
- Track task progression across pre- and post-production, keeping CPMs and project owners looped in on updates
- Maintain and apply brand-specific QA guidelines, incorporating reviewer feedback to sharpen the process over time
- Develop and continuously improve the workflow for product and content inspection
Key Skills & Areas for Development:
- Extremely organized and able to work well under pressure, at volume, without losing rigor
- Sharp eye for visual detail—able to catch color shifts, misalignment, cropping errors, and typography inconsistencies at a glance
- Ability to view a project from a strategic perspective, not just a checklist
- Deep understanding of ecommerce/marketplace trends and how design strategy affects conversion
- Well-versed with AI tools (e.g., ChatGPT, AI image generation/review tools) and comfortable adopting new ones—a genuine quick learner who picks up new tools and workflows fast
- Develops skills in staff/personnel management as the team grows
Required Qualifications:
- 1–3 years of interest and experience with QA within a creative or production team
- Ability to consistently identify mistakes across thousands of inspections
- Skilled in Google Workspace (Docs, Sheets, Slides) and Microsoft Office (Excel, PowerPoint)
- Working familiarity with Figma
- Skilled in Asana or similar project management software (preferred)
- Strong AI-tool fluency and demonstrated quick-learner mindset—comfortable picking up new QA/creative tools with minimal ramp-up
- Language skills: ability to read, write, type, and communicate verbally, effectively and professionally, with other business departments, guests, and vendors; able to diplomatically handle difficult situations while maintaining professionalism
Nice to Have:
- Experience QAing Amazon A+ Content, Image Stacks, or similar ecommerce listing creative
- Familiarity with reviewing AI-generated product imagery for accuracy
- Background in ecommerce, DTC, or marketplace brand management
