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Yubico, a publicly traded leader in identity security and creator of the YubiKey hardware-backed passkey, is seeking a Creative Operations Manager to serve as the operational backbone of the Design & Brand team. This role bridges creative excellence and operational efficiency, owning the systems, workflows, intake processes, and stakeholder rhythms that enable the team to deliver high-impact work at scale.
You will own the creative intake and prioritization process, serving as the central gatekeeper who ensures briefs are complete, actionable, and aligned to business priorities before work begins. You'll guide stakeholders through the right processes, clarify ambiguous requests, and prevent unnecessary churn before it reaches the creative team.
You will build and optimize operational systems across project management platforms (Asana, Jira, or similar), creating workflows, routing rules, dashboards, automations, and cross-functional visibility systems that reduce manual effort and improve accountability. You'll maintain a clear pipeline view of active, upcoming, and at-risk work, translating business priorities into realistic project plans while identifying bottlenecks early.
Capacity planning is critical: you'll partner with Design leadership to balance team resources across campaigns, events, digital, video, web, sales enablement, localization, and brand initiatives. You'll forecast resourcing needs, coordinate internal and external support, and ensure the team remains appropriately loaded.
This is not a passive coordination role. You are a systems builder and strategic gatekeeper who protects creative focus through clear process, manages stakeholder expectations, addresses scope creep, and upholds service-level agreements. You'll work cross-functionally with Design & Brand leadership, Marketing, Web, Product Marketing, Events, Sales, regional teams, vendors, and agency partners.
Yubico operates under a cultural philosophy of "Speed with Integrity," pushing boundaries in identity security while protecting human and AI interactions and leading the transition to post-quantum cryptography.
