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OpenAI's Business Marketing team is seeking a Creative Delivery Director to own end-to-end production and delivery across the B2B marketing portfolio. This role combines executive producer responsibilities with portfolio delivery and people leadership across creative and digital work.
You will be accountable for turning priorities and briefs into executable plans, assigning the right teams, managing dependencies and decisions, and carrying work through launch and final handoff. You will lead producers and project managers while staying hands-on with the most complex or high-priority work. Key responsibilities include:
- Own end-to-end delivery across the full B2B marketing portfolio, including integrated campaigns, launches, brand and content programs, web and digital experiences, events, customer stories, and sales enablement.
- Lead, coach, and allocate work across producers and project managers with clear ownership, operating standards, and escalation paths.
- Personally produce the highest-priority or most complex initiatives and resolve difficult delivery problems.
- Turn business goals and creative briefs into executable plans with clear scope, deliverables, milestones, resources, budgets, dependencies, approvers, and definitions of done.
- Maintain an integrated view of active and upcoming work so teams can see priorities, capacity, timelines, dependencies, risks, and decisions.
- Coordinate reviews, decisions, and handoffs across marketing, creative, digital, product, sales, communications, agencies, and other contributors.
- Own agency and production-partner delivery, including scoping, kickoff, working rhythms, budgets, risk management, and performance.
- Identify delivery risks early, remove obstacles, make tradeoffs, and escalate decisions requiring senior leadership judgment.
- Ensure approvals, usage rights, final assets, source files, and delivery documentation are complete and accessible.
- Build practical production and project-management methods that improve planning, quality, and throughput as the portfolio and team grow.
- Provide concise delivery reporting on what has shipped, what is next, what is at risk, and where decisions are needed; lead retrospectives and implement improvements.
The role is based in San Francisco with a hybrid work model of 3 days in office per week. OpenAI offers relocation assistance to new employees.
REQUIREMENTS:
- 10+ years leading a complex, high-volume portfolio of integrated marketing and creative work across traditional and digital channels.
- Deep creative-production expertise and strong command of digital delivery workflows, including web and content experiences.
- Experience managing and developing both producers and project managers, with ability to build a team as work scales.
- Ability to turn incomplete briefs, changing priorities, and compressed timelines into clear plans without losing momentum or quality.
- Strong portfolio judgment to sequence work, balance capacity, and make tradeoffs across competing priorities.
- Experience managing agencies, production partners, scopes, budgets, and vendor performance.
- Clear communication with senior stakeholders and working teams; ability to create conditions for fast, well-informed decisions.
- Balance of detailed command of delivery with systems-level view of how the full portfolio fits together.
- Leader-doer mindset: collaborative, steady under pressure, willing to work through hard details, and biased toward action.
