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Salary: USD 155,520 - 228,700 / annual
Twilio is seeking a Counsel, Commercial to join its growing commercial legal team and support the Go-to-Market Sales organization. In this role, you will partner with the enterprise sales team to manage the full lifecycle negotiation of complex enterprise sales deals, taking ownership of review, negotiation, drafting, and management of a wide range of legal agreements.
You will advise Twilio's internal clients on contract interpretation and negotiation, ensuring compliance with company policies and applicable laws while protecting the company from risk and upholding Twilio's values and ethics. The role requires you to understand the context and perspectives of both Twilio's customers and internal stakeholders, solving problems collaboratively while triaging a heavy workflow and setting appropriate expectations.
Key responsibilities include:
- Ownership of review, negotiation, drafting, and management of diverse legal agreements
- Advising internal clients on contract interpretation and negotiation strategy
- Ensuring compliance with Twilio policies and applicable regulations
- Understanding customer and internal stakeholder perspectives to solve problems pragmatically
- Prioritizing matters based on business impact and urgency
- Communicating complex legal concepts to non-lawyers in clear, accessible language
- Managing high-volume workflows efficiently while maintaining collaborative relationships
The legal team at Twilio is known for building trust across the business through practical, sound legal advice that balances legal risk with business reward.
**Requirements:**
- Strong academic credentials and demonstrated record of success as a lawyer
- Admitted to the bar and in good standing (or registered in-house status) in the state/province where the position is located
- 5+ years of commercial transactions experience, with at least 3 years negotiating complex technology transactions (e.g., SaaS)
- Experience supporting a large sales organization
- Ability to structure, draft, and negotiate a high volume and broad range of commercial contracts (MSAs, PSAs, NDAs, etc.)
- Proven ability to provide entrepreneurial, quick-thinking, pragmatic, business-oriented advice that balances legal risk and business reward
- Ability to translate complex legal concepts for non-lawyer audiences
- Outstanding written and verbal communication skills, with ability to advocate for positions while maintaining collaborative, open-minded approach
- Ability to triage heavy workflows, set expectations with internal clients, and deliver results efficiently
- Fluent ability to read, write, and communicate in Spanish (required)
Note: Role is remote but not eligible for hire in CA, CT, NJ, NY, PA, or WA. Occasional travel may be required for team meetings and customer engagement.
About Twilio
SaaS / Enterprise Software — authentication and identity infrastructure for developers.
