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Reserv is an insurtech company founded by veterans in SaaS and digital claims, backed by Bain Capital and Altai Ventures. The company automates manual claims processes using AI and automation technology to improve efficiency for TPAs, insurance technology providers, and adjusters.
The People Operations team owns recruiting, onboarding, HR, and L&D across the organization. As Reserv scales, a significant portion of hiring targets specialized candidates—ex-consultants (BCG, Bain, McKinsey), lawyers, and senior client-facing professionals—who are not actively job searching and require warm, credible outreach and a compelling narrative about Reserv's mission.
This role owns the end-to-end pipeline for corporate and operations recruiting. You will be the dedicated recruiter for strategy, legal, account management, finance, People Operations, and similar roles requiring professional-services-caliber talent. Many searches are confidential and senior-level, requiring discretion and sound judgment alongside sourcing skill.
Key responsibilities include:
**Sourcing and Pipeline Development:** Own sourcing strategy from scratch for corporate and operations roles. Build candidate pipelines through targeted LinkedIn outreach, cold calling, and referral networks. Identify and approach passive candidates, including ex-consultants, lawyers, and experienced account managers.
**Candidate Engagement and Qualification:** Run compelling outreach that converts passive interest into active conversations. Conduct initial screens to assess skills, experience, and fit, moving qualified candidates through the process quickly with minimal friction.
**Hiring Manager Partnership:** Serve as strategic partner to hiring managers across corporate and operations. Provide market intelligence on candidate availability, compensation benchmarks, and realistic timelines. Push back when requirements unnecessarily narrow the pool and drive urgency without sacrificing quality.
**Process and Pipeline Management:** Own the ATS as the single source of truth for active searches. Keep pipeline data clean and current, and produce reporting that gives leadership clear visibility into search status and bottlenecks.
**Offer and Close:** Drive offers from recommendation to acceptance. Manage compensation discussions with candidates, keep hiring manager and People Operations aligned, and close candidates with conviction.
The work is primarily outbound—sourcing from scratch, LinkedIn outreach, cold calling—with a high bar for candidates. Inbound interest exists but should not be relied upon. Turnarounds are fast and timelines tight. As the team scales, you may also support tech or claims hiring. If you have done this before and are good at it, you will have significant autonomy and a clear mandate.
**Requirements:**
- 5+ years of full life-cycle recruiting experience, including meaningful time filling professional services or corporate roles (strategy, legal, finance, account management)
- Proven track record sourcing and closing passive candidates through direct outreach (LinkedIn, cold calling, referrals)
- Strong market mapping and competitive intelligence skills, with an outbound-first approach to sourcing
- Consultative, client-advisory mindset; comfortable acting as trusted advisor to hiring leaders and senior stakeholders
- Excellent written and verbal communication, with outreach that earns responses from senior candidates
- High discretion and sound judgment on confidential searches, with experience owning them from intake through offer
- Ability to manage multiple searches simultaneously, work independently, and thrive under tight timelines
- Proficiency with applicant tracking systems
- Bachelor's degree or equivalent professional experience
- Preferred: Background at boutique or mid-market retained executive search firm, in-house executive recruiting team, or RPO provider with executive search practice
- Preferred: Familiarity with professional-services talent pool (ex-consultants, investment bankers, lawyers, senior account managers), including what motivates them and how to run credible pitch
