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Enable is a rapidly scaling SaaS platform that helps enterprises manage pricing and rebates through AI-powered insights and real-time performance monitoring. Following $291M in Series A-D funding and the 2025 acquisition of Flintfox, the company is positioned for significant growth.
This Consultant role is responsible for implementing Enable's products within customer environments at an advanced technical level. You will work across multiple customer implementations, managing complex projects from planning through execution while ensuring customer satisfaction and adherence to agreed Scope of Work.
Key responsibilities include:
- Implementing Enable products to address client business requirements within defined project scope
- Driving implementation milestones and managing project timelines and deliverables
- Troubleshooting technical implementation issues and coordinating with Enable support teams
- Managing customer escalations following company procedures
- Serving as a coach and mentor to associate-level consultants on project teams
- Leading customer meetings, workshops, and resolving complex support tasks independently
- Identifying customer training gaps and opportunities for product expansion
- Contributing to Enable's knowledge base with lessons learned, best practices, and tools
- Maintaining billable time targets while continuously updating technical skills
You will need advanced technical knowledge in your chosen domain of expertise, strong project management competence, and the ability to build and maintain customer relationships. The role requires handling large datasets, extracting insights, and working effectively within multi-functional teams. Travel is typical at approximately 20% annually, though some customer engagements may require up to 50%.
REQUIREMENTS:
- 2+ years of customer-facing experience in Customer Success or enterprise software organizations
- Advanced-level technical troubleshooting skills in chosen product domain
- Demonstrated project management competence
- Proven ability to implement complex software solutions within customer environments
- Advanced comprehension of product capabilities and solution design integration
- Strong time management and multi-tasking abilities
- Experience handling large datasets and extracting relevant insights
- English language fluency (written and verbal); additional languages preferred
- Related product and industry certifications preferred (e.g., Oracle, SAP, SQL)
- Experience with international cross-cultural teams preferred
- All internal and external technical certifications must be maintained annually
