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Clara is Latin America's leading platform for corporate payments, serving 50,000+ businesses with corporate cards, bill pay, financing, and B2B payments. The company was named the region's fastest-growing by the Financial Times in 2025 and is backed by top-tier investors including Coatue, Kaszek, DST Global, and Goldman Sachs.
You will join the Legal & Compliance team as a Compliance Operations Associate, reporting directly to the Head of Legal & Compliance. This hands-on role supports customer onboarding, ongoing compliance reviews, and the operational AML/CFT agenda across Brazil, Mexico, and Colombia.
Key responsibilities include:
- Review onboarding, remediation, and reassessment cases for customers across the three countries
- Analyze corporate documents, ownership structures, Ultimate Beneficial Owners (UBOs), business models, and customer information consistency
- Perform KYC/KYB and enhanced due diligence, including PEP and sanctions screening, documenting conclusions
- Execute ongoing transaction monitoring and review AML/CFT alerts from initial assessment through closure or escalation
- Investigate unusual or suspicious activity, request additional information, and escalate cases per internal governance
- Support full range of operational AML/CFT activities including periodic reviews, customer-risk classification, control execution, and remediation
- Apply KYC Manual, AML/CFT policies, risk criteria, and checklists consistently across cases
- Maintain complete, accurate, and auditable records of evidence, decisions, and follow-up actions
- Manage the Compliance pipeline by risk, priority, and SLA, providing visibility into volumes and backlogs
- Escalate higher-risk cases and exceptions to appropriate Compliance leadership
- Collaborate with Operations, Fraud, Risk, Credit, Product, Engineering, and Data teams to resolve process gaps and strengthen controls
- Support AML/CFT risk assessments, quality reviews, control testing, metrics, and training materials
- Identify automation opportunities and contribute to requirements, testing, and implementation while preserving human review
This is a hybrid role with flexible office attendance; you'll split time between the office, customer interactions, and home.
REQUIREMENTS:
Must Haves:
- 2+ years of experience in Compliance Operations, KYC, KYB, AML/CFT, transaction monitoring, or customer onboarding, ideally in fintech, financial institutions, or payments
- Practical experience reviewing legal entities, UBOs, ownership structures, customer documentation, and AML/CFT alerts
- Working knowledge of customer due diligence, enhanced due diligence, PEP and sanctions screening, adverse media, and suspicious-activity escalation
- Ability to manage high-volume queues, meet SLAs, and maintain clear, complete, auditable case records
- Sound judgment, attention to detail, and ability to apply policies consistently while recognizing escalation needs
- Strong ownership, organization, and clear communication across multiple teams and countries
Preferred Qualifications:
- Experience with AML/CFT requirements or Compliance operations in Brazil, Mexico, or Colombia
- Experience using case-management, screening, or transaction-monitoring tools
- Experience supporting regulatory reporting, audits, control testing, or remediation plans
- Spanish proficiency
- Experience or strong interest in workflow automation, data analysis, or responsible AI use in Compliance operations
