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Clara is a fast-growing fintech company in Latin America providing payment solutions, corporate cards, bill pay, and financing to over 20,000 businesses. The company is backed by top-tier investors including Kaszek, Monashees, Coatue, and General Catalyst.
You will join the Compliance team as a Compliance Operations Associate, supporting risk-based review of business customer onboarding across Latin America (Brazil, Colombia, and Mexico). This is an execution-focused role reporting directly to Compliance leadership, working closely with Sales Ops, Fraud, and Credit teams while maintaining Compliance's independent assessment.
Key responsibilities include:
- Analyze cases in the Risk Pipeline, reviewing KYC/KYB, AML/CFT, corporate structures, Ultimate Beneficial Owners (UBO), legal representatives, and powers of attorney
- Review evidence in ClarOps, identifying inconsistencies, missing documentation, and information requiring further validation
- Assess alerts and inputs from Fraud and Credit while independently applying Compliance policies
- Conduct research using public sources and databases when evidence is insufficient or inconsistent
- Recommend case outcomes (approve, return, reject, or escalate) according to established policies
- Escalate complex or higher-risk cases to Compliance leadership with clear summaries of facts, evidence, risks, and recommendations
- Draft clear, objective case notes in Spanish with appropriate audit trails
- Manage assigned case queue and meet service levels without compromising analysis quality
- Identify recurring issues and contribute to improvements in procedures, playbooks, and workflows
Required qualifications:
- At least 2 years of hands-on experience in Compliance Operations, KYC/KYB, AML/CFT, customer onboarding, due diligence, or related operational risk function
- Practical experience reviewing corporate documents, ownership structures, UBOs, legal representatives, and powers of attorney
- Strong analytical skills and ability to distinguish verified facts from assumptions
- High attention to detail and ability to manage significant case volume while meeting deadlines
- Sound judgment and ability to make evidence-based recommendations
- Strong verbal and written communication skills
- Ability to work effectively with changing priorities and evolving procedures
Preferred qualifications include experience with Brazil, Mexico, or Colombia regulatory requirements; Portuguese language skills; spreadsheet proficiency for queue management; familiarity with SQL, Python, workflow automation, or AI-assisted tools; and experience with case-management platforms.
