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Salary: CAD 110,000 - 145,000 / annual
Coalition is a cybersecurity insurance provider founded in 2017 that combines comprehensive insurance coverage with innovative cybersecurity tools to help businesses manage and mitigate cyberattacks. The Claims team is known for outstanding customer service and knowledgeable handling of complex cyber claims.
You will join the cyber claims team as an experienced claims professional handling intricate primary and excess Cyber, Tech, and Media policies, with future expansion into Executive Risks and Management Professional Liability. Your responsibilities will include:
• Intake and coordination of severe cyber events with breach counsel, forensic investigators, and other vendors
• Evaluation of pending claims and recommendation of accurate reserves
• Management of litigation including third-party liability from security failures or data breaches, Media and Tech E&O
• Maintenance of accurate and timely file documentation in the claims system
• Assessment of liability and damage data for complex claims with appropriate documentation
• Coverage issue assessment
• Oversight and tracking of third-party vendors and service providers' work and spend
• Relationship management with brokers, risk managers, general counsel, and vendors
• Identification of settlement opportunities to maximize impact and preserve limits
• Collaboration in defense and resolution of claims
• Data and reason-based informational support to underwriters
• Assistance to business development team on marketing initiatives
• Daily liaison work with partner carriers
This is a fully remote position with candidates able to work from anywhere in Canada.
REQUIREMENTS:
• 5+ years of experience handling cyber claims
• Full Adjuster licence from the Financial Services Regulatory Authority of Ontario (FSRA) or Adjuster licence from Québec Autorité des marchés financiers
• Bilingual in English and French (highly preferred)
• Strong coverage background
• Demonstrated experience working as part of a team, leading a team, interacting with others, meeting goals, and performing successfully in a changing work environment
• Excellent communication skills, interactive experience, and proactive mindset
• Team-oriented with aptitude to excel in a collegial environment
