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Mighty Networks is seeking a Community Strategist to serve as a strategic partner to premium Mighty Pro customers during their onboarding phase. In this role, you'll work with influential Hosts and their teams to design and launch deeply engaging community experiences that drive member adoption, engagement, and retention.
Key responsibilities include facilitating workshops on community design and engagement strategy, delivering targeted training on platform features and member onboarding flows, and developing comprehensive Community Design Plans that outline network architecture, content cadence, and launch programming. You'll provide creative input on brand elements including landing pages, welcome experiences, and email sequences to ensure cohesive member journeys. You'll collaborate closely with Launch Specialists and Implementation teams, maintain regular stakeholder updates on Host performance and outcomes, and contribute to scaling best practices across the Customer Success organization.
You'll need 6+ years of client-facing experience with strategic accounts or high-value engagements in SaaS, media, or creator-focused businesses, plus 2+ years in consulting, business coaching, or agency roles. The ideal candidate is a strategic thinker and tactical executor who understands community-building and digital member experiences deeply. You should be an excellent communicator and facilitator comfortable guiding executive teams through planning and decision-making cycles. Strong meeting facilitation skills, adaptability, cross-functional collaboration, and genuine curiosity about how digital communities evolve are essential. This is a remote-first role offering comprehensive benefits, professional growth opportunities, and the chance to shape the future of community-driven digital businesses.
