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Salary: USD 40,000 - 60,000 / annual
Mighty Networks is a Series B platform that helps people and brands build communities, online courses, memberships, challenges, and events. The company has produced the most $1M communities and helped hosts earn over $500M.
You will join the Mighty Pro team to oversee ongoing community management for multiple Mighty Pro Hosts simultaneously. This is a critical execution role focused on ensuring each community operates smoothly and grows through valuable, memorable member experiences.
Key responsibilities include:
- Participate in onboarding new Mighty Pro Hosts, learning their brand voice and audience, and aligning on communication rhythms, content workflows, and expectations
- Set up and manage communities, online courses, challenges, and events for Mighty Pro Networks
- Execute monthly themes, weekly activity calendars, and daily polls/questions in partnership with the Mighty Pro team and Host
- Create high-quality, on-brand content at scale—newsletters, educational resources, member spotlights—adapted to each Host's unique voice
- Welcome new members and provide exceptional support throughout their journey, responding to inquiries and resolving issues
- Guide members to relevant community areas using automations to enhance navigation and experience
- Support live events and challenges by coordinating logistics, publishing promotional materials, and handling real-time moderation and follow-up
- Monitor analytics and adapt execution to maintain high engagement, surfacing clear insights and trends
- Provide ongoing communication and reporting to Community Strategists and Mighty Pro Hosts
Requirements:
- Proven experience in marketing and content creation with a track record of crafting compelling narratives that drive engagement and growth
- Experience with community management demands and opportunities, with excitement about emerging software and strategies
- Strong writing and editing skills with ability to adapt tone and style to different brands and audiences
- Strong attention to detail with instinct to internalize feedback and adapt quickly to each Host's voice and preferences
- Passion for community building with empathy and curiosity to build real relationships with both Hosts and members
- Confidence participating in and occasionally hosting community calls, representing a Host's brand and making members feel welcome
- Strong organizational skills and ability to manage multiple Mighty Pro Networks simultaneously
- Proactive, consistent communication skills and relationship management approach
- Understanding of analytics and data-driven approach to measure and improve community health and engagement
- High curiosity and motivation to learn cutting-edge strategies and features on Mighty Pro
