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Alumni Ventures is a venture capital platform with $1.4B+ in assets under management and investments in 1,600+ companies. The company operates a network of 850,000+ members and 40+ dedicated investors, connecting accredited individuals to high-quality venture deals typically reserved for institutions through alumni-driven communities and co-investment strategies. With offices across Boston, New York, Chicago, Menlo Park, Manchester NH, London, and Tokyo, Alumni Ventures is rapidly expanding and committed to fueling entrepreneurial success while developing the next generation of VC professionals.
As a Community Manager, you will serve as a vital point of contact supporting the investor community while gaining hands-on exposure to venture capital, startup investing, investor relations, and fund operations. This role sits at the intersection of customer success, relationship management, investor communications, and financial services.
Key responsibilities include:
**Investor & Community Support:** Serve as the day-to-day point of contact for prospective and existing investors, responding to questions via email, phone, webinars, events, and other channels. Provide timely, accurate support using approved resources and internal playbooks. Help individuals navigate Alumni Ventures' offerings, processes, and community experience.
**Relationship Building & Operations:** Build strong relationships with investors, community members, and internal stakeholders. Deliver high-touch, service-oriented customer experience across the investor journey. Anticipate needs, identify issues, and resolve questions with professionalism and empathy. Support investor onboarding and ongoing engagement efforts.
**Partner Support:** Collaborate closely with Managing Partners, Community Managers, and senior leaders. Support fundraising initiatives, fund operations, club programs, and syndication activities. Assist with virtual events, investor meetings, and webinars.
This is an ideal opportunity for professionals eager to learn, take ownership, and grow their careers in a collaborative, fast-paced environment. Prior venture capital experience is not required, but successful candidates are typically interested in investing, entrepreneurship, startups, financial markets, or business strategy. You'll receive hands-on training, mentorship, and direct exposure to senior leadership, building valuable skills in communication, relationship management, project management, operations, and venture investing.
Alumni Ventures operates as a 5-day-a-week, in-office culture because collaboration, mentorship, and shared momentum matter.
