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Boulder Care, a Series C digital clinic specializing in addiction medicine and medication for opioid use disorder (MOUD), is hiring a Community Engagement Liaison based in Cleveland, Ohio. This hybrid role combines field-based community outreach (up to 4 days/week) with remote administrative work. You must reside in Ohio to support consistent regional coverage.
As Community Engagement Liaison, you will be the trusted face of Boulder Care's mission in your region, building and strengthening partnerships with healthcare providers, community organizations, reentry systems, and local stakeholders. You will act as a relationship owner and driver of referral partnerships, working independently to shape outreach strategies, prioritize efforts, and manage your territory while contributing to broader growth goals.
Key responsibilities (75% community outreach): Conduct outreach to develop and sustain relationships with healthcare providers, community agencies, correctional/reentry systems, and treatment facilities. Own and grow referral pathways by identifying new opportunities and expanding Boulder Care's network. Coordinate and execute outreach strategies to drive enrollment growth, including tracking activity and ensuring systematic partner engagement. Lead marketing and educational presentations in various settings, both in-person and virtually. Use enrollment and referral data to evaluate outreach effectiveness, strengthen partnerships, and demonstrate impact. Identify expansion opportunities and develop strategic growth plans. Build and maintain strong referral partner relationships. Educate partners and community on Boulder Care's services and harm-reduction approach. Meet or exceed productivity metrics and enrollment targets.
Planning & documentation (15%): Complete documentation and follow-up correspondence within 48 hours of outreach activities. Maintain consistent planning, tracking, and documentation of outreach efforts, partner engagement, and next steps. Use CRM tools to manage accounts, track referrals, and monitor performance. Participate in weekly meetings with state-based teams, enrollment leads, and cross-functional partners.
Project management (10%): Coordinate with internal departments on messaging, marketing materials, referral attribution, and statewide partnership efforts.
You will have autonomy to shape regional strategies and work independently while contributing to company-wide growth objectives. This is an ideal role for someone passionate about building meaningful partnerships, driving measurable impact in addiction medicine, and working independently in their community.
