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Sierra is the leading platform for customer-facing AI agents, serving major brands including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank. The company is headquartered in San Francisco with growing offices across North America, Europe, and Asia. Founded by Bret Taylor (former co-CEO of Salesforce, CTO of Facebook, co-creator of Google Maps) and Clay Bavor (18-year Google veteran who led Google Labs and AR/VR initiatives), Sierra is transforming how enterprises serve customers through AI.
As Commercial Counsel, you will be a core member of Sierra's legal team, responsible for structuring, negotiating, and advising on all commercial contracts including SaaS subscription agreements, technology licenses, professional services agreements, channel partner agreements, vendor agreements, and NDAs. Commercial privacy and security contracting experience (DPAs, BAAs, security agreements) is valued.
You will help build out Sierra's commercial function to be best-in-class, developing templates, playbooks, and workflows to drive efficiency and scalability. The legal team is positioned as a key differentiator in the contract lifecycle. You'll demonstrate deep knowledge of contract law, IP, and privacy, with a strong understanding of AI-related legal issues and evolving regulatory frameworks. You'll advise broadly on contractual matters and be comfortable making sound judgment calls in a hyperscaling business context.
This is a collaborative role requiring cross-functional partnership with Sales, Operations, and Agent Development teams to support revenue growth and strategic initiatives. You'll work within Sierra's culture of Trust, Customer Obsession, Craftsmanship, Intensity, and Family—balancing high performance with work-life balance.
REQUIREMENTS:
- 2–6 years of legal experience combining both large law firm and in-house tech company roles
- Strong background negotiating and managing complex commercial contracts, preferably in SaaS, AI, or enterprise software
- Strong verbal and written communication skills; ability to partner with legal and non-legal stakeholders
- Proactive mindset and ability to navigate ambiguity in a fast-paced, dynamic startup environment
PREFERRED QUALIFICATIONS:
- Experience with privacy/regulatory frameworks and data processing agreements (DPAs) and security contract provisions
- Multilingual capabilities (Spanish, German, French)
- Passion for AI with deep understanding of AI products, LLMs, and related legal issues
- Law firm experience at a top-tier, internationally recognized firm
- High-growth startup experience with a sense of ownership
- Industry-specific knowledge in Financial Services, Healthcare, Telecoms, Insurance, or Consumer sectors
