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Tuesday Health is a value-based palliative care provider group transforming serious illness and end-of-life care through goal-centered, community-based care. The Clinical Supervisor leads clinical operations, working collaboratively with the Manager of Clinical Operations, market leadership, licensed providers, and clinicians to ensure high-quality, patient-centered supportive care that improves quality of life and reduces avoidable medical utilization.
Key responsibilities include:
- Provide direct supervision, coaching, and performance oversight to field-based clinical staff, fostering accountability, teamwork, and excellence
- Ensure compliance with regulatory, accreditation, and organizational standards, policies, and procedures
- Coordinate and oversee patient care activities with interdisciplinary teams to promote optimal clinical outcomes and patient satisfaction
- Manage staff scheduling to ensure appropriate coverage and continuity of care across assigned territories
- Facilitate staff onboarding, training, and professional development, promoting evidence-based practices and value-based care principles
- Address patient and family concerns promptly and effectively, advocating for quality care and service excellence
- Monitor key performance metrics, clinical quality indicators, and operational goals; implement targeted improvement initiatives
- Actively participate in departmental and organizational meetings, contributing to quality improvement and strategic initiatives
- Ensure timely and accurate documentation and records in accordance with legal, ethical, and organizational requirements
- Maintain current knowledge of nursing standards, clinical best practices, and healthcare regulations relevant to value-based and community-based care models
- Serve as liaison between field staff and health plan care managers to ensure coordinated, patient-centered care delivery
- Participate in after-hours call schedule via phone
- Perform other related duties supporting operational and clinical excellence
The role offers remote work with multiple onsite sessions annually, competitive compensation, comprehensive benefits (medical, dental, vision, life insurance, paid time off, 401(k) match), and a dynamic, inclusive team environment focused on meaningful work in palliative care.
REQUIREMENTS:
- Bachelor's degree in Nursing (BSN) preferred
- Active unrestricted Registered Nurse (RN) license in the State of Massachusetts (multi-state compact license preferred if applicable)
- Minimum 5 years of clinical nursing experience, preferably in palliative care, hospice, or value-based care settings
- Minimum 2-3 years of supervisory or leadership experience overseeing clinical teams
- Demonstrated ability to manage interdisciplinary teams and performance
- Knowledge of value-based care principles, population health, and chronic disease management
- Skilled in data-driven quality improvement and performance monitoring
- Demonstrated leadership skills and ability to inspire, motivate, and influence others
- Excellent interpersonal and communication skills, negotiation, relationship-building, and problem-solving abilities
- Strong leadership, coaching, and conflict resolution skills
