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Iterative Health is a healthcare technology and services company that powers clinical research acceleration across a network of 100+ sites globally. The company combines deep clinical trial expertise with AI to connect pharmaceutical sponsors with high-performing research teams, expediting access to novel therapeutics. Headquartered in Cambridge, MA and New York City with 250+ employees worldwide, Iterative Health conducts research in gastrointestinal, hepatology, obesity, and cardiology therapeutic areas.
As a Clinical Research Coordinator II, you will independently coordinate and manage industry-sponsored clinical trials from startup through closeout with minimal supervision. You'll manage complex study visit schedules, lead patient recruitment and retention efforts including chart review, patient outreach, and informed consent discussions. You will conduct protocol-required patient visits and assessments, perform clinical procedures (vital signs, ECGs, specimen collection, phlebotomy as permitted), and process laboratory specimens in accordance with IATA regulations.
Key responsibilities include maintaining accurate and timely study documentation (source records, ICFs, CTMS updates, case report forms), ensuring high-quality data entry and timely resolution of data queries, and serving as the primary point of contact for study participants. You'll maintain ongoing communication with sponsors, CROs, investigators, and site leadership to proactively resolve issues. Additional duties include preparing for and supporting sponsor/CRO monitoring visits and audits, reviewing safety reports, maintaining study equipment and investigational product inventory, and contributing to process improvement initiatives.
You may support onboarding and mentorship of junior research staff. All work must comply with federal regulations, GCP guidelines, HIPAA, and institutional policies protecting human research participants.
REQUIREMENTS:
- Associate's or Bachelor's degree in a scientific, healthcare, or related discipline (required)
- 3-5 years of clinical research or healthcare experience (required)
- Experience in gastroenterology, hepatology, or cardiology therapeutic areas (preferred)
- CCRC® (Certified Clinical Research Coordinator) or CCRP® (Certified Clinical Research Professional) or equivalent clinical research certification (preferred)
- Strong organizational skills and attention to detail
- Ability to manage competing priorities in a fast-paced environment
- Ability to read, interpret, and apply research protocols and clinic policies
- Proficiency with CTMS, EDC systems, and standard office software applications
- Familiarity with CTMS or EDC systems (preferred)
- Physical ability to sit, stand, and move throughout clinical and office environments for extended periods
- Ability to lift and move up to 25 pounds as needed
