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Salary: USD 55,000 - 62,000 / annual
Blackbird Health, a clinician-founded pediatric mental health provider, is seeking a Facilities & Clinic Operations Coordinator to serve as the on-the-ground operational owner for clinic environments across the Philadelphia Metro expansion regions in Pennsylvania and New Jersey.
You will manage day-to-day facility maintenance, vendor relationships, and site logistics for existing offices while playing a critical hands-on role in setting up and launching new clinic locations. This is a mobile role requiring frequent travel across regional clinic sites.
Key Responsibilities:
- Conduct regular site visits to inspect spaces, resolve facility tickets, oversee maintenance and repairs, and manage keycard access and alarm systems
- Execute physical setups for new clinic locations, coordinating furniture, signage, deliveries, vendor scheduling, and launch readiness checklists
- Oversee local clinic inventories, equipment, signage, and furniture refreshes across assigned regional footprint
- Partner with Clinical Leads, IT, and Operations to maintain project trackers, communicate site updates, and resolve daily operational roadblocks
- Build and maintain strong relationships with property managers, landlords, and local repair contractors
You will thrive as an on-the-ground operator balancing field travel with independent problem-solving. You are detail-oriented and passionate about keeping physical spaces clean, safe, welcoming, and fully operational for patients and staff. You are service-minded and responsive when resolving clinic tickets and facility issues.
Blackbird Health takes a whole-child approach to pediatric mental health, looking at how the brain, body, and behavior interact to address root causes. The company operates virtual and in-person services across Pennsylvania, Virginia, New Jersey, and Maryland, with expansion planned for 2027.
Requirements:
- 2+ years of experience in multi-site facilities, office operations, retail/hospitality, or project coordination
- Proven ability to manage vendor relationships, maintenance requests, and site logistics independently
- Excellent organizational and communication skills with strong attention to physical detail
- Ability and willingness to travel frequently across regional clinic locations in Philadelphia Metro expansion regions (PA and NJ)
Nice to Have:
- Experience in healthcare, pediatric, or behavioral health clinic operations
- Hands-on experience with new site openings, office relocations, or punch-list inspections
