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Client Relationship Representative (Field-Based) (H/F)

Viva Benefits - Paris, Île-de-France, France - In-office - posted 2026-09-11

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Viva.com is a European fintech pioneer offering omnichannel payment acceptance, card issuance, lending, and deposit accounts to businesses across the EU. Licensed by the Bank of Greece and operating under the European FOS regime in 22 EU countries, the company is known for its "Tap on Any Device" technology and an ecosystem of 450+ technology partners. This field-based sales role is based in the Île-de-France region and focuses on direct merchant acquisition and account management. **Key Responsibilities:** Prospection: Promote company services by meeting directly with merchants and retailers. Present product features and benefits persuasively. Participate in professional events to identify prospects and increase company visibility. Client Follow-up: Support merchants through onboarding and account activation processes. Monitor service usage and maintain regular merchant activity. Escalate issues to support when needed. Portfolio Management: Monitor and analyze client portfolio performance. Drive prospection initiatives. Ensure newly assigned merchants complete their registration. **Requirements:** - Bachelor's degree or equivalent (Master's preferred) - Excellent verbal and written communication skills - Persistent, positive approach to handling objections - Strong organizational skills; ability to manage multiple tasks simultaneously - Minimum 2 years of B2B field sales experience in Paris - Prior experience in banking and payments sector is a plus - Strong negotiation and sales skills with proven ability to close deals - Results-oriented mindset - Fluent English (mandatory)

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