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Chief of Staff | Product & Innovation

Grow - Austin, TX, USA - Hybrid

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Salary: USD 138,000 - 235,000 / annual

Epicor is seeking a Chief of Staff to serve as a trusted advisor and operating partner to the Chief Product Officer and Chief Innovation Officer. You will work across product, engineering, design, and AI to shape priorities, strengthen decision-making, and drive strategy into measurable progress. Key responsibilities include: - Shape and pressure-test strategic priorities by gathering facts, challenging assumptions, and presenting clear options and tradeoffs - Keep leadership meetings focused on decisions and measurable commitments, working through accountable leaders to resolve dependencies - Build trusted relationships across teams to surface emerging risks, competing priorities, and concerns - Represent the CPO and Chief Innovation Officer in selected meetings and make decisions within delegated authority - Lead selected strategic initiatives from framing through execution and transition to a long-term owner - Prepare concise leadership and Board communications ensuring key decisions and priorities reach responsible parties You will bring structure to evolving work, anticipate where executive attention matters most, and take ownership without waiting for fully defined assignments. This role requires someone with strong business judgment, high ownership, and the ability to build trust and influence across senior leadership teams. Requirements: - Experience delivering results and working directly with senior leaders in a software or technology business through product, business operations, strategy and operations, or a Chief of Staff role - Hands-on operating experience with demonstrated success taking complex work from unclear starting points through execution - Sound business judgment and discretion, with credibility to advise and respectfully challenge senior leaders - High ownership and low ego, with ability to build trust, communicate clearly, and hold others accountable constructively - Product and AI fluency, with ability to connect technical choices to customer and business outcomes - Preferred: Track record of creating clarity in fast-moving environments; ability to anticipate where executive attention has greatest impact; progressive autonomy as context and trust develop

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