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Salary: USD 124,000 - 271,200 / annual
As Product Manager for Zoom Chat's enterprise layer, you will own the admin controls, compliance frameworks, and cross-organization capabilities that large and regulated customers depend on. Your primary partners are IT, security, and compliance teams who govern messaging across their organizations, and you will set product direction for their needs.
You will collaborate closely with Engineering, Design, Data Science, Security, and Legal to deliver experiences that are technically rigorous and operationally meaningful. This role is well-suited for a technical product manager energized by the systems and infrastructure behind enterprise adoption at scale.
Key responsibilities include:
- Own the admin, compliance, and external collaboration roadmap end-to-end, from strategy and requirements through delivery and post-launch iteration
- Define admin settings and policy controls that scale from small businesses to large, regulated enterprises
- Translate regulatory and compliance requirements into product requirements in partnership with Security and Legal
- Build admin analytics and dashboards that give IT and compliance teams visibility into usage, adoption, and policy
- Shape the permissions and trust model for external users and shared channels across organizations
- Collaborate cross-functionally with Engineering, Design, and other stakeholders to scope, sequence, and deliver features against committed timelines
- Communicate roadmap, tradeoffs, and progress to stakeholders across product, engineering, and go-to-market
- Drive a consistent, unified experience across desktop, mobile, and web clients
The Zoom Chat Product Team builds the messaging experiences millions of people rely on to get work done, along with the enterprise capabilities that allow organizations of any size to deploy Chat securely and at scale. The team ships fast and adapts quickly without compromising customer trust.
This is a hybrid position requiring on-site presence two days per week at the Seattle, WA office. Remote arrangements are not available for this role.
Requirements:
- 5 to 8 years of product management experience with demonstrated end-to-end ownership of a product or major product surface
- Experience with messaging, collaboration, or communication products
- Experience with enterprise admin, security, and compliance
- Direct experience shipping AI-powered product features, with the ability to articulate the product decisions behind them
- Comfortable reasoning about system architecture, APIs, permissions, and data models alongside engineering teams
- Excellent written and verbal communication skills, with the ability to frame tradeoffs for both engineering and executive audiences
- Comfortable with a flexible schedule to support real-time collaboration with globally distributed teams, including regular early morning or evening meetings
