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JumpCloud is an AI-powered unified IT management platform that consolidates identity, device, and access management for modern organizations. This Channel Manager role is based remotely in England and reports to the Manager, EMEA Channel Sales.
You will be responsible for day-to-day management of channel partner relationships across the UK & Ireland and France/Benelux territories. Your core responsibilities include:
• Building, maintaining, and managing relationships with current and prospective channel partners, including key personnel
• Fielding and routing all inbound partner interest
• Generating pipeline and strategies for new customer acquisition
• Collaborating with cross-functional teams on messaging, marketing, training, campaigns, webinars, and events
• Designing and executing go-to-market (GTM) plans with partners to achieve or exceed targets
• Including ISV partners in partnership strategy development
• Assisting partners with product positioning, sales strategy, and deal-closing strategies
• Managing deal registration conflicts between JumpCloud and partner teams
• Ensuring partner compliance with Channel Partner programs and agreements
• Conducting quarterly business reviews (QBRs) with partner executive teams
You will play a critical role in accelerating JumpCloud's growth by forging partnerships with major and strategic industry players to broaden market reach.
REQUIREMENTS:
• 4–6 years of experience working with channel partners in the EMEA region, with focus on UK & Ireland and France/Benelux
• English and French fluency at Advanced Professional level (other languages a plus)
• Proven success building revenue-generating partnerships with reseller partners
• Demonstrated experience building partnerships from the ground up, not just managing pre-existing relationships
• Experience developing and documenting service practices with partners
• Knowledge of security or other infrastructure SaaS products
• Track record of achieving or exceeding revenue and growth targets
• Alignment with JumpCloud values
PREFERRED QUALIFICATIONS:
• Self-starter with ability to work independently
• Experience with identity and access management solutions
• Background in fast-paced, hyper-growth environments
• Similar role experience
• Bachelor's degree
• Familiarity with Gong, Impartner, Salesforce, and Apollo
