SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
PolyAI is hiring a Channel Account Manager for the West region to build and nurture the company's partner ecosystem. Reporting to the VP of Channels, you will develop and manage relationships with key channel partners, distributors, and resellers (Technology Solution Distributors, VARs, and alliances) to drive revenue growth and market expansion.
Key responsibilities include:
• Channel Partner Management: Build and maintain strong relationships with channel partners in the customer experience (CX) space, ensuring alignment with PolyAI's business objectives.
• Partner Recruitment: Identify and recruit new partners into PolyAI's channel program, focusing on strategic fit and target market alignment.
• Technical Acumen: Develop deep understanding of PolyAI's Agentic Dialog Platform and Raven dialog model to effectively present and demonstrate solutions to partners and their customers.
• Pipeline & Forecasting: Maintain accurate records of channel pipeline and revenue forecasts on monthly and quarterly bases.
• Cross-Functional Collaboration: Work with marketing, operations, legal, and HR to execute channel strategies seamlessly.
• Executive Engagement: Negotiate and build relationships with C-suite executives and key stakeholders to secure successful partnerships.
• Market Intelligence: Stay current with industry trends, competitive landscapes, and partner needs to inform PolyAI's channel strategy.
• Team Culture: Foster collaborative, open-minded culture within the channel team, contributing diverse perspectives and experience.
PolyAI is an Agentic Dialog Platform used by hundreds of enterprises across 75 languages and 25 countries, including Metro Bank, Marriott, PG&E, and UniCredit. The platform is powered by Raven, a proprietary dialog model trained on over a billion enterprise conversations.
